Belle Property

04 Providing premium service – High level customer service for both landlords and tenants is an intrinsic part of our culture. To prove it, we offer a written Service Level Commitment which you will find at the back of this brochure. Our Commitment includes: – Providing you with one point of contact for all your needs – Regularly updating you on our progress with leasing – Sending you regular reports on the performance of your investment – Treating your tenants with respect and promptly attending to their needs “Your customer service is exceptional – informative with a personal touch. I know my property is in good hands.” Brendan, Landlord – Annandale 05 Ongoing management of your investment – Our highly qualified team of property managers have the experience and ‘know how’ to expertly manage your investment over the long term: – We ensure timely collection of rent and can pay all your bills for you (water, strata, council, repairs), detailed on monthly statements for your records – We conduct routine inspections and maintenance to ensure small issues don’t become large expensive ones – We proactively review your rental price three month prior to a lease expiry to make sure you’re always getting the highest possible rent – We proactively review your investment’s performance and make recommendations to enhance it. This might include small aesthetic improvements or renovations that will directly translate to a higher weekly rent 06 Latest Technologies – We ensure that we are utilising the latest technologies available to provide our clients with a premium level of service. 24/7 access to statements, invoices and other lease documentation through online owner portal. Computerised and photographic inspection reports. Electronic tenancy application process through 1Form. Inspect Real Estate - online booking system that allows prospective tenants to automatically book inspections WHY BELLE PROPERTY BELLE PROPERTY “We were incredibly impressed by Belle Property’s attention to detail, timely response to queries and willingness to let us decide how involved in the process we wanted to be. Within a week of being advertised several applications were received; with a tenant chosen and residing in the property shortly after.” Louie & Hedy, Landlords – Camperdown