Define Property

Tenant Selection What if we are concerned about the wrong type of tenants? Prospective tenants are qualified as suitable by checking current & past employment, rental history and personal references. We are very hard to please when it comes to selecting tenants and choose tenants who provide bonafide and reliable references once we have satisfied they meet our criteria we present the application to you for your approval. Frequently Asked Questions Property Vacancy What if the property is vacant? Our office understands that many investors rely on the weekly rent to maintain mortgage repayments and every endeavour is made to minimise vacancy periods We have a number of marketing and advertising strategies to ensure that your property is receiving maximum exposure. We will go the extra mile to find a tenant not just sit back and wait for a tenant to find us. Every endeavour is made to locate quality tenants to suit your investment property and we will keep you updated on a daily basis on our progress with obtaining a tenant. Our systems ensure seamless transfers on change of tenancy, this avoids vacancy when a property is re-let. Rental Arrears What if the tenants fall into arrears? Occassionally some tenants are at risk of falling behind in their rent even after passing the most careful tenant screening selection. We have strict rent arrears procedures and policies in place should a tenant fall behind in their rent. Our primary focus is to ensure that our office mitigates any loss of income to the property owner and will act immediately within legislation. Inspections What if the tenants are not taking care of the property? Our property management team regularly perform routine inspections and report on the property’s condition, we recommend any maintenance and a general check of the internal and external condition. A comprehensive report including photos will be sent to you within 24 hours of completion and they are available to you online on our owners portal. In addition you will receive a phone call from your property manager to follow up. What Market Vacancy Rates Mean 0% Generally find a tenant faster 3% Balanced market 6% May take longer to find a tenant <<< >>>