Harcourts Inside

HARCOURTS INTERNATIONAL Based on Harcourts network figures from2021. All values expressed in New Zealand dollars. *Overall NPS for client satisfaction (buyers and sellers) based on responses to the Harcourts CX Survey recorded 01/04/20 - 31/03/21. Facts We have 872 offices across 10 countries, withmore than 6,800 sales consultants. The Harcourts Academy provides 1200+ highly valued learning opportunities to our network. Our average agent rating is 4.7 out of 5 stars with a 64% rate of repeat business within our client base. Harcourts scored a 70.0 Net Promoter Score (NPS)*. 70 is world class! Our network sold over $50B worth of property last year! That’s $5M of residential, rural & commercial property sold every hour. Est. 1988 - 1 0 0 - 0 0 - 3 0 3 0 - 1 0 0 Our new technology suite saves our network 10,000+ hours per month. Our awards and recognition program includes 63 events, with 100+ awards across 9 major categories. ...someone buys a property with Harcourts. A tenant moves into a Harcourts managed property every... ...and stays for an average of 36 months! 8 EVERY MINS The Harcourts Foundation has raised over $6.9m for our communities. Supporting 1078 charities. Harcourts brand awareness and consideration levels globally rocket your business. “IwouldconsiderHarcourts” “I’mawareof Harcourts” 80% 85% RAISED We have 96,891 properties under Harcourts management, worth $58.1B . Includingmore than 14,000 auctions. 5 MINS