This simple statement covers an often challenging and complicated process. Of course, the care of your property and optimising your return is what’s important – and Harcourts utilises some unique strengths to accomplish this. We ensure our people consistently operate above and beyond our competitors. It’s a precise service-based mindset that only the best property management practitioners can deliver consistently. We use sophisticated systems and technology tomake certain your property can gainmassive exposure. Our comprehensive databases enable us tomatch tenants with properties. We connect with your audience of potential tenants. In our media-saturated society the average consumer is bombarded with hundreds of advertisingmessages every day. Your investment property needs to stand out. Harcourts have redefined the role of property management within the real estate office – froma back office activity to an expert streamlined, systemised, customer-focused machine that today’s market requires. Before thismachine is activated, we determine achievable rent, and specifically tailor marketing and letting techniques. No two properties are the same – so each marketing and letting proposal must be considered individually. We thenmove seamlessly into the ongoing care andmanagement of your investment asset. What to expect when youmeet your Property Manager. With your permission, whenwemeet we’d like to: • Tour your property to enable us to take detailed notes andmake a reliable and accurate rental assessment. • Discuss your needs and expectations and determine howwe can help. It’s important that all decision makers are available when wemeet. • Answer questions youmay have about Harcourts, the service we will provide and any other real estatematters. • Provide you with accuratemarket research and discuss a suitablemarketing program to attract and secure themost suitable tenant. • Enquire about recent maintenance of the property, any current warranties whichmay apply and your current insurance cover. • Walk you through our Management Agreement and discuss our working partnership. • Provide advice and guidance on how you canmeet your responsibilities under the Residential Tenancies Act or equivalent state legislation. WEASSISTINOPTIMISING YOURINCOMEPOTENTIAL Maximising your Investment 4
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