Insurance The residential rental provider is responsible for insuring the property, however the residential rental provider is not responsible for any damage to any of the renters’ possessions. It is recommended that renters should take out their own contents insurance policy to cover their personal possessions. The residential rental provider’s insurance does not cover a renter’s possessions. Please advise your Property Manager immediately if there is damage caused to the property that may result in an insurance claim. Utilitiesbills It is your responsibility unless advised otherwise to have the utilities (gas, electricity, telephone, internet) connected in your name upon entering the property and to finalise these accounts when vacating the premises. If in accordance with your Tenancy Agreement you are responsible for water charges, you will be required to set up a usage account with the appropriate water authority. Repairs&maintenance Please contact your Property Manager in writing to request any non-urgent repairs or maintenance. Your Property Manager will organise a tradesperson to attend at amutually agreed time so that you can provide access, or with your permission, provide the tradesperson with a key to your property. Should you elect to employ a trades person without first obtaining approval from your Property Manager youmay be responsible for the payment of this account. Emergencyrepairs Listed within this guide you will find details of what to do in case of emergency. If there is a problem, we ask that you always try to contact your Property Manager first, however if it is after-hours and you cannot contact the Property Manager, you are permitted to contact our emergency contractors directly. It’s important that you know that should the issue not be deemed an emergency, youmay be responsible for the account. An emergency repair is something that is likely to cause injury, undue inconvenience, or whichmakes the property unsafe or insecure (eg. burst water service, serious leak, serious electrical fault). Damage to the premises The renter shall ensure that all care is taken to avoid damage to the premises by the renters themselves or their guests. You are required to advise your Property Manager of any damage to the premises as soon as you become aware of it. Making changes to the property In line with the Residential Tenancies Act, please notify us and seek permission prior tomaking any changes or alterations to the property. If you are uncertain on any changes please contact your Property Manager in the first instance. Animals If you are permitted under your agreement to keep a pet at the property, please ensure that you regularly collect and dispose of any faeces. Any damage to the property caused by the pet must be rectified by the renter. Gardens It is a requirement of your Tenancy Agreement that you as the renter are responsible for regular watering, weeding andmowing and edging of your outdoor areas, unless otherwise provided for in your Residential Tenancy Agreement. Carparking We ask that you and your visitors park only in the designated areas. Please ensure cars are not parked on grass verges or lawns. In the case of units or flats the Owners Corporation rules pertaining to vehicles as set for the complex must be adhered to. Oil stains: drip trays are to be kept on the garage floor to protect it from oil stains. Should stains occur, the renter will be liable for any costs associated in cleaning this area. Welcome to Renting with Harcourts 4
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