Lights or power points not working No power to the property, no lights or no power points working? Firstly check the meter box. In most cases the problem will be that a fuse or safety switch has tripped. This usually happens if you have a faulty appliance or if you have too many appliances switched on at the same time. Take special note of any switches that are in the off position. You will need to turn all switches to the off position, leave them off for a few minutes and then turn them all on again. Turn each appliance on, one at a time. If the safety switch trips when you turn on the toaster or kettle etc, then it is likely that particular appliance is faulty or has just become faulty. Keep in mind that it can sometimes be the fridge or other major appliances that have recently become faulty. In an old home, you may have the old style fuses that should not be fixed by the Tenants. If an electrician is called to the property and the fault is with one of your appliances or simply to reset the Safety Switch, then you will be charged for the service fee. Bathroom or kitchen sink blocked Try using some Draino to clear the blockage. You could also try pouring boiling water down the sink to free up old soap or hair or try the same with the kitchen sink to remove old food from the kitchen waste. Ensure that no foreign objects have found their way into the pipes or waste disposal. Items that can cause problems are: disposable nappies; sanitary napkins; and teaspoons. Blockages caused by foreign objects are the Tenant’s responsibility. Keys and locks If you’ve locked yourself out, you are responsible for gaining access to the property and will need to call a locksmith. All lost keys are the responsibility of the Tenant. If a lock has to be re-keyed, you must supply your Property Manager with a key. Garage remote control not working Check the battery in the remote as this is the most common cause. Otherwise, check that the combination in the remote is the same as the combination on the panel in the garage. This is not always possible depending on the type of remote. If there has been a power outage you will be unable to open the automatic door unless you activate the manual release mechanism. This may need re-setting once the power has been restored in order to re-activate the automatic process. Check that the lever in the garage (generally next to the control box) is on auto. If it is on manual, the remote control will not work. However, you should be able to manually operate the garage door. Welcome to Renting with Harcourts 10
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