Insurance The Landlord is responsible for insuring the property, however the Landlord is not responsible for any damage to any Tenants’ possessions. It is highly recommended that the Tenants take out their own Contents Insurance Policy to cover their personal possessions. Landlord Insurance DOES NOT cover the personal belongings of a Tenant. Please advise your Property Manager immediately if there is damage caused to the property that may result in an insurance claim. Utilities bills It is your responsibility unless advised otherwise to have the utilities (gas, electricity, telephone, internet) connected in your name upon entering the property and to finalise these accounts when vacating the premises. If in accordance with your Tenancy Agreement you are responsible for water charges, you will be invoiced accordingly. Repairs & maintenance Please contact your Property Manager in writing to request any non-urgent repairs or maintenance. Your Property Manager will organise a tradesperson to attend at a mutually agreed time so that you can provide access, or with your permission, provide the tradesperson with a key to your property. Should you as the Tenant elect to employ a Tradesperson without first obtaining permission from the Landlord, you may be responsible for the payment of this account. Emergency repairs Listed within this guide you will find details of what to do in case of emergency. If there is a problem, we ask that you always try to contact your Property Manager first, however if it is after-hours and you cannot contact the Property Manager, you are permitted to contact our emergency contractors directly. It’s important that you know that should the issue not be deemed an emergency, you may be responsible for the account. An emergency repair is something that is likely to cause injury, undue inconvenience, or which makes the property unsafe or insecure (eg. burst water service, serious leak, serious electrical fault). Damage to the premises The Tenant shall ensure that all care is taken to avoid damage to the premises by the Tenants themselves or their guests. You are required to advise your Property Manager of any damage to the premises as soon as you become aware of it. Making changes to the property As per your Tenancy Agreement, you must not make any changes or minor alterations to the property without the written consent of the Landlord. Please contact your Property Manager to discuss the process for requesting to make any minor changes. Animals If you are permitted under your agreement to keep a pet at the property, please ensure that you regularly collect and dispose of any faeces. Any damage to the property caused by the pet must be rectified by the Tenant. Gardens It is a requirement of your Tenancy Agreement that you as the Tenant are responsible for regular watering, weeding and mowing of your outdoor areas, unless otherwise provided for in the Tenancy Agreement. Car parking We ask that you and your visitors park only in the designated areas. Please ensure cars are not parked on grass verges or lawns. In the case of units or flats the body corporate rules pertaining to vehicles as set for the complex must be adhered to. Oil stains: drip trays are to be kept on the garage floor to protect it from oil stains. Should stains occur, the Tenant will be liable for any costs associated in cleaning this area. Welcome to Renting with Harcourts 4
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