ISSA Oceania

6 BUILDING SERVICE CONTRACTORS • Effectively differentiate your business as a company of excellence • Attract new customers and leverage growth opportunities • Gain an advantage against competitors in tenders IN-HOUSE SERVICE PROVIDERS • Communicate more effectively with upper management • Validate service, performance and quality • Create documentation needed for budgetary support FACILITY MANAGERS AND PURCHASERS • Increase successful collaboration with building service contractors • Provide specifications that fit seamlessly into existing bid requirements DISTRIBUTORS, CONSULTANTS AND MANUFACTURERS • Helps to provide tailored solutions for customers • Approach product selection, training, and management needs with consistency Source: ISSA US CIMS Certified Firm Survey 2016 HOW DOES THE CIMS STANDARD AND CERTIFICATION PROGRAM HELP YOUR BUSINESS? FACILITY SERVICE PROVIDER SURVEY RESULTS Reported an INCREASE in Productivity 78 Reported SALES GROWTH 76 Reported an INCREASE in Customer Retention 9 10 OUT OF Reported a REDUCTION in Operational Expenses CIMS and CIMS-Green Building certification link all industry sectors with a cohesive, unified system for ensuring a higher standard of quality, service, and sustainability.