Raine and Horne MW4

MediaWizard User Guide Summary | 42 SUMMARY Having trouble? Read our list of frequently asked questions to troubleshoot below. If you are still experiencing issues, please call our friendly studio staff or the online support number 1300 735 900. (See back cover for details) How do I check on the progress of my current order? Under the resources tab, select ‘job tracker’ icon to view your current order progress and past orders. I can’t find the product I need online. Under the help tab you will find an online enquiry form and contact details to contact our friendly staff to help you locate or create a new product for you. My photos look blurry! Photos can look blurry if they are low resolution. Make sure you check the size of your image - the bigger the be er! You can also check the quality in the template builder. There will be 1 - 5 stars shown next to the uploaded image. 1 star is poor, low quality and 5 stars are excellent, high resolution images. I can’t find my agent details to create a new order. If you haven’t placed an order before, make sure you head to the ADMIN section and add a new teammember. Here you can fill out your personal details and upload your photo. FAQs