17 kensington st | east perth | wa 6004 | Australia | w printforce.com.au | e rsingh@printforce.com.au 6 Error and Solutions Q. What should be New Document Pages type A. It should be as shown. The Facing pages not supported by Plugins as well as HTML Builder. So Remove checkbox of Facing pages. Q. Do we need to Tag a Static Graphic box? A. Not necessary to tag it. But in few case where any static element is too small (below 1 pt) comparing document size it need to tag or need to create Combine d .eps of all static element of that page. Error reference From Mia Q. How File Name should be? A. We can use 30 character for Name including space. We can use dash"-" underscore"_" & Space" ". Plugins don't have any support for any other special character in file name except above. Crashing while Approving template if file name is contains special characters. Q. Select Statement Details & Change in Folder name as per customer. A. Basically select statement would same throughout all customers. But in case of Property Tag & Agent Photo Tag we need to change customer name as required. It not exactly a customer name it's a Folder name which is assigned in DAM for that customer. Q. Do I need to add Parent tag in Stepbuilder_ A. No need to add any Parent tag in stepbuilder list. Q. Property info Icons looks close to each other, there is no spacing in between on HTML adbuilder A. Check actual spacing in indesign document. Make sure actual spacing in between icons is quite more than assigned in XP Tagging. Q. What should be Stroke attribute A. Adbuilder support stroke in forms of Inside & Outside, it should be more than 1 pt. Q. Static Images not showing in K values, job pdf looks in cmyk A. Check the Job option file in Plugin folder. Cross check it. Delete all unused pdf preset from library Q. Colon(:) don't appear in Prefix. A. To appear Colon(:) on Adbuilder we need to put in stepbuilder a string as follows TCOL()
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