Elevate Residential

Real estate with a real difference

Elevate Residential provides exceptional real estate services to property owners and investors in the Brisbane residential market. Our team of highly experienced professionals takes great pride in delivering a real estate service that is tailored to your individual property goals. We are results-focused, collaborative and accountable, with an active approach that ensures your asset is always working its hardest for you. Whether you are looking for property management or sales services, our priority is to deliver you the very best results, every time. We strongly believe that being in the ‘house and home’ business brings with it a certain level of heart and humanity. We’re not only passionate about achieving the very best real estate results for you as our client, we are also driven by our mandate to make a difference in the community. Elevate Residential is a “profit for purpose” real estate business. This means that we pass 100% of our profits to our charitable partner Brisbane Housing Company (BHC), supporting their mission to deliver affordable homes and life-changing opportunities for people in need across Brisbane. BHC’s services assist a wide variety of people, including adults living with a disability, people escaping domestic violence, older people and families struggling to make ends meet. So, when you choose Elevate Residential to sell or manage your property, the commission you pay directly helps Queenslanders who need safe, affordable housing. That’s something we are very proud of. Join us today, and help change Brisbane real estate for good. Join us in changing Brisbane real estate for good Chris Meadmore Principal Licensee

4 ELEVATE RESIDENTIAL People are firmly at the centre of Elevate Residential’s approach to property management. We tailor a leasing strategy to suit your individual property goals. Our property management team then work seamlessly together to source and retain quality tenants, with proactive management of all tenant and propertyrelated needs throughout the tenancy. At Elevate Residential, we are committed to helping you to achieve the strongest return on your investment. We provide every owner with the exceptional level of service they deserve, giving you the peace of mind that your asset is in the best possible hands. Your investment property has more to give I moved to Elevate Residential from a different residential manager I was with for nearly 10 years. I put up for lot of misgivings from them. Moving to Elevate Residential was the best thing I did. Elevate Residential is so good that I haven’t had a single issue with them. They are fantastic communicators and very proactive managers. The whole team is awesome. I would have no hesitation recommending Elevate Residential to any landlord. - Malinga, Landlord OUR SERVICES: PROPERTY MANAGEMENT

5 ELEVATE RESIDENTIAL Want a high-performing property management service, that also makes the world a better place? Talk to us today about making the change to Elevate Residential. Why choose Elevate Residential? Personalised property management approach Maximising returns on your investment through our active property management style Open and proactive communication, with a positive problem-solving approach Carefully selected tenants, paying market rents, with fast vacancy turnaround Zero tolerance for late payment The latest systems and technology, maximising marketing impact and providing transparent management information for property owners Flexible and innovative responses to changing regulations or government directives, ensuring continuity and quality of service Regular and thorough routine inspections Access to our trusted network of qualified trades and asset services Commitment to legal and regulatory compliance, professionalism and integrity Competitive fees, service guarantee and no lock-in contracts. I was drawn to Elevate for ethical reasons supporting their mission to create grass roots opportunities for people in need of safe and affordable housing. I found that but much more - a slick operation who beautifully managed the re-leasing of my property they achieved a great rental return with great tenants. A refreshing eye for detail and follow through. So glad I made the switch. - Jo, Landlord Our results speak for themselves Occupancy rate 99.8% Rent paid on time 99.6% Google and RateMyAgent reviews 5 stars

6 ELEVATE RESIDENTIAL Our marketing packages can include: Marketing campaigns that put you front and centre No two properties are the same, that’s why Elevate Residential designs customised marketing packages for any budget, to put the spotlight on the unique qualities of your property. We are experienced property marketers and know what works. Keeping you informed all the way, we use an effective combination of digital media and local marketing channels to put your property front and centre. Want sales success, with added community impact? Experience the Elevate Residential difference. Drone shots for aerial photographs 3D walk-throughs Professional property photography - internal and external Video profiles Social media coverage and supplementary paid advertising Listing on Elevate Residential website REA‘s realestate.com.au Premier Listing and Domain listing Professional property brochures Letterbox drops to surrounding or target locations Direct mail to Elevate database Courier Mail or other print media exposure as appropriate At Elevate Residential we are focused on delivering the strongest real estate results for you, every time. We understand that for many people, selling a property can be a stressful process. Our personal but professional approach makes selling your property stress-free and straightforward. Your property is our priority Choosing to list your property with Elevate Residential is an astute decision, whether you are a first-time seller or a seasoned portfolio investor. Your property goals always come first, and we work collaboratively with you to create a sales strategy that is right for you. Our tailored approach maximizes your property’s value to the marketplace- and therefore its return to you. Why choose Elevate Residential? We know that successful sales are as much about people as they are about the property. Our approach is firmly built on trust, integrity and understanding. With over 16 years of experience, we know the market and we are skilled negotiators. We love the sales process and finding the right buyer for your property is what drives us, every day. Selling with confidence - the Elevate Residential way OUR SERVICES: PROPERTY SALES

I recently sold a unit and we had a very positive experience with Chris. He gave us many helpful suggestions on how to present and market our home. He is professional, knowledgeable and result-driven. I would highly recommend Chirs Meadmore as your go-to agent. - Vendor

With over five years’ experience in the property sector, Abbey Jarvis brings to the team knowledge and practical experience in all areas of property management including quality asset management, property management, repairs and property records. Abbey has excellent customer service standards including a focus on outstanding relationship management. Knowledgeable, warm and friendly, Abbey is committed to ensuring the meticulous management of properties within our portfolio. Chris Meadmore Principal Licensee Abbey Jarvis Property Manager p 0414 998 924 p 0428 558 619 e chris@elevateresidential.com.au e abbey@elevateresidential.com.au At the helm of Elevate, Chris is a licensed real estate agent with extensive experience in sales and property management. Having previously established, co-owned and managed an award-winning real estate business, Chris consistently delivers unbeatable service and optimal returns on investment properties. Chris’ top priority is creating and maintaining strong relationships. His degree in business management and experience in financial markets informs his excellent strategic planning and risk management skills pivotal to successful property sales and management. Chris’ straightforward manner and hands-on approach ensures client needs are not just met-but exceeded. Property professionals with a purpose Elevate Residential has a team of market-leading, licensed real estate professionals who have a passion for exceptional service and impressive track records. With a values-driven approach, our clients can be assured of exceptional service, delivered with the highest level of trust and accountability. MEET THE TEAM MEET GHILLIE Barketing Officer

Faith Williams is a senior property manager in Elevate’s highly respected property management team. Faith commenced her career in property management on the Sunshine Coast in 2003 and over that time has gained 20 years’ experience working in both Queensland and Melbourne. Faith has a fun, but focused flair for property management and enjoys working for a company that allows her to build strong and long-lasting relationships with her clients. As a long-term investment owner herself, Faith understands the value of good communication and has a transparent approach to the management of properties in her care. Faith Williams Senior Property Manager p 0429 026 534 e faith@elevateresidential.com.au As Elevate Residential’s Senior Marketing and Design Officer Corrine Donaldson brings a wealth of experience and enthusiasm to the role. Corrine is a driven creative with impressive attention to detail, which she uses to oversee communications, public relations and promotional activities across all areas of our marketing strategy Corrine’s professionalism, creative talent and unwavering work ethic make her an asset to Elevate Residential and a vibrant addition to the team. Corrine Donaldson Senior Marketing and Design Officer e corrine@elevateresidential.com.au With a passion for real estate, Rochelle commenced her career in the sector in an administrative role, progressing shortly afterward to a position in property management. Having always lived in Brisbane, Rochelle is familiar with Brisbane’s suburbs and has an appreciation for the river city. Always striving to maintain her professionalism and genuine approach, Rochelle is driven to assisting tenants to find the right property for their needs and making the process as simple as possible for all parties. Rochelle Telfer Leasing Consultant p 0414 017 848 e rochelle@elevateresidential.com.au Paige Browning p 0413 116 367 e paige@elevateresidential.com.au A highly experienced real estate professional with meticulous standards and over 16 years’ experience, Paige Browning consistently delivers maximum returns for our landlords and ensures their properties are being maintained to the highest standards. Paige is also responsible for marketing and assisting our property management team. Gregarious and enthusiastic, Paige’s passion for property and working with people underscores what Elevate is all about. Paige is known for her personalised services and determination to achieve exceptional outcomes for her clients in the shortest time possible. Paige’s glowing testimonials speak for themselves. New Business Investment Manager

10 ELEVATE RESIDENTIAL First and foremost, the highly acclaimed Elevate Residential team is committed to helping you get the very best result for your property needs, every time. But what else sets us apart? As a ‘profit for purpose’ business, we have a second commitment that we are equally proud of. Our Impact Commitment. As an Elevate client, you can be assured that every single dollar of profit that we make helps to make Brisbane a better place for people in need, through our charitable partnership with community housing provider Brisbane Housing Company (BHC). Providing housing is just the beginning. All of our profits go directly into the BHC Impact Fund. The Impact Fund is a significant yearly investment by BHC into life-changing services that will address some of the key issues faced by the people that they help. Providing affordable housing is important, but the BHC team knows that it’s just the beginning. Creating safe homes and thriving communities through these important services is BHC’s purpose. The commissions we make, thanks to your business, contribute directly to this incredible work BHC does and the benefits ripple out across the city and beyond. Sharing the impact. Each year, we will work with BHC to identify the priority programs and services that will be of most benefit to BHC tenants and their communities and we will report back to you about the outcomes that have been achieved, with your support. So, as you can see, the partnership is about far more than just roofs over heads- it is our joint commitment to help people and communities reach their full potential. This is the Elevate Residential Impact Commitment OUR IMPACT Elevate Residential Profits ELEVATE RESIDENTIAL IMPACT COMMITMENT BHC Impact Fund - $150K Annual commitment from BHC BHC’s Benson Place residents

11 ELEVATE RESIDENTIAL It’s not just about putting a roof over someone’s head. It’s also taking care of what happens under that roof. - Rebecca Oelkers, BHC CEO

12 ELEVATE RESIDENTIAL Shouldn’t being in the ‘house and home’ business bring with it a certain level of heart and humanity? We think so. While we love looking after our clients’ property needs, the profit we make in our day-to-day business goes back into creating homes and services for vulnerable people in our community who need a helping hand through our charitable partnership with BHC. This assists them to achieve their vision of Creating Homes, Empowering Lives, Enabling Transformation. About BHC BHC is a registered charity and community housing provider, established in 2002 to grow the supply of affordable housing for Brisbane households in need. Since then, BHC has provided more than 7,500 households with access to high quality, well-located affordable housing across Brisbane. That is thousands of people who can go to sleep tonight in safe and comfortable surroundings. Providing safe, stable homes, at a rent that people who need them can afford, not only strengthens the Brisbane community but also assists vulnerable Queenslanders to reach their potential across all aspects of their lives. The BHC Impact Fund BHC has established an annual Impact Fund to directly provide services to their tenants to help them reach their potential. These services are provided across four Priority Funding Areas and will include, for example, educational bursaries for school children, services for survivors of domestic violence and participation and employment opportunities for residents of all ages. We want you to know that your business makes a real difference When you choose Elevate Residential to manage or sell your property, the commission you pay directly helps BHC to help Queenslanders in need. The BHC Story To find out more about BHC, visit bhcl.com.au OUR CHARITABLE PARTNERSHIP Priority Funding Areas 1. Tenancy sustainment and progression initiatives to support residents experiencing mental health concerns, domestic violence and other complex issues that can lead to tenancy breakdown. 2. Employment skills and participation providing access to training, education and volunteering opportunities for people of all ages and abilities. 3. Enhanced resident wellbeing ensuring residents are able to access services and initiatives that promote health, wellbeing and inclusion. 4. Cohesive communities ensuring residents feel positive about their communities and are connected to relevant facilities and activities. Resident Participation and Participation Coordinator, Anthony, with BHC residents

13 ELEVATE RESIDENTIAL BHC Resident Stories BHC Impact Fund Report BHC residents come from a range of diverse backgrounds and life experiences. Go to bhcl.com.au/our-stories to see more about these residents’ stories. Each year we share the outcomes that have been achieved as a result of the BHC Impact Fund investment - to view the Impact Fund Report visit bhcl.com.au/impact. Maureen, Grant Recipient Craig, Grant Recipient

14 ELEVATE RESIDENTIAL Good honest real estate agent Good honest real estate agent. Chris is a thorough down to earth agent. No glitzy false promises here, which is what we appreciate. I have no hesitation in recommending Chris as your real estate agent. - Tim, seller Outstanding service and professionalism Elevate is managing three properties for us and we couldn’t be happier. They provide all you wish for in managing your property: local expertise, quick response times in all communications, fast re-letting, outstanding customer service. On top of that you are dealing with a non-for profit organisation which distributes 100% of its profits from commissions to charity to help those in need of safe and affordable housing. I can highly recommend the team at Elevate for all your property management and sales needs. - Stefan, landlord Some kind words from our clients TESTIMONIALS Friendly and professional service The team at Elevate Residential has been an absolute pleasure to deal with. From our first inspection of the property to processing our application and finally moving in, their communication and service has been without fault. We dealt with many agents in our search for a rental property, but Elevate Residential were the most approachable and friendly. We’re stoked we were accepted as tenants under Elevate. - Erin, tenant Visit elevateresidential.com.au/testimonials to hear more from our clients

15 ELEVATE RESIDENTIAL Brisbane’s Social Enterprise Real Estate Agency ELEVATE RESIDENTIAL Social enterprises are businesses that are created to build a fairer and more sustainable world. At Elevate Residential, we are incredibly proud to be a social enterprise. We were intentionally created to generate revenue that will assist our charitable partner, BHC in their mission to alleviate poverty through the provision of affordable housing for those in housing need. We also love supporting purpose-driven businesses at Elevate and are passionate about sharing their incredible work. Some of the amazing enterprises we support can be found here: elevateresidential.com.au/social-enterprise-faqs. Elevate is also a proud member of the Queensland Social Enterprise Council and a Social Traders verified Social Enterprise.

OUR AFFILIATIONS Level 17, 333 Ann Street Brisbane City QLD 4000 GPO Box 544 Brisbane QLD 4001 t: 07 3648 1900 e: enquiries@elevateresidential.com.au /elevate-residential @elevate_residential FOLLOW US CONTACT US @elevateresidential elevateresidential.com.au Real estate with a real difference Join us in changing Brisbane real estate for good.