LJ Hooker

A Seasoned Property Investor’s Guide to Maximise Returns p. 40 6 Patience Property management can be stressful. Things go wrong, sometimes tenants can be unruly, investors can sometimes be unrealistic with their demands, and contractors may not be as reliable as you’d like. So having a property manager who is patient, someone who has great customer service skills and appears to be able to handle stressful situations whilst juggling multiple jobs at once is a winner. 7 Assertiveness Whilst it’s important to have a property manager who is patient and understanding, you also want them to be assertive. You want them to be able to track down late payments from tenants, and push contractors to get the job done in a timely manner. In some cases, you may need them to push you too, to complete necessary repairs or make much needed upgrades.