LJ Hooker

LJ Hooker Promote2 User Guide 32 SUMMARY Having trouble? Read our list of frequently asked questions to troubleshoot below. If you are still experiencing issues, please call our friendly staff on 08 9223 2400. How do I check on the progress of my current order? Under the resources tab, select ‘job tracker’ icon to view your current order progress and past orders. I can’t find the product I need online. Under the help tab you will find an online enquiry form and contact details to contact our friendly staff to help you locate or create a new product for you. My photos look blurry! Photos can look blurry if they are low resolution. Make sure you check the size of your image - the bigger the better! You can also check the quality in the template builder. There will be 1 - 5 stars shown next to the uploaded image. 1 star is poor, low quality and 5 stars are excellent, high resolution images. I can’t find my agent details to create a new order. If you haven’t placed an order before, make sure you head to the admin section and add a new team member. Here you can fill out your personal details and upload your photo. FAQ