CCBR Business Review

THE CENTRAL COAST‘S MOST TRUSTED NEWS SOURCE FOR OVER 30 YEARS Print Post Approved – PP100001854 Published monthly (except January) November 2024 1990 EST McKinna and Eaton to lead Central Coast Council Housing Summit explores potential for residential development Page 4 Edgar Adams’ Editorial Division already with newly elected councillors Business Chamber launches Residential Development Guide Harris Narvo Families inducted into AHA NSW Hall of Fame

PHONE 4365 4566 www.commercialhq.com.au Nicole Barr 0418 230044 e: nicole@commercialhq.com.au FOR LEASE SHOP 4 ERINA PLAZA ERINA 133M2 $42,436 + OG+ GST Well positioned suite, mostly open plan with polished concrete floors, blacked out exposed ceiling, ducted A/C and LED lighting, Disabled WC and Kitchenette with water availability to other parts of the tenancy. Existing tenants include: Chemist Outlet / My Physio Advantage / New Leaf Dental / Aubrey Brown Lawyers / Dr Ansari Cosmetics / Baker Built / Ampey Disability / Aussie Home Loans / Bike Worx / Strategiq / @ Pilates / Air Locker / Milk Dance Studio. FOR LEASE SUITE 18 FOUNTAIN CORPORATE ERINA 118m2 $44,840 + OG + GST Situated within a 2 storey retail and executive office block, suite 18 is ready for your touch, with private and open areas available as well as a shared kitchenette. There are six rooms in total of varying sizes. Fountain Corporate sits alongside Fountain Plaza and Platinum Building - the precinct is home to over 150 businesses and national tenants. FOR LEASE SUITE 1.02 PLATINUM BUILDING ERINA 207m2 $79,000 + OG + GST This suite is ready to be transformed for the medical, consultation or retail industries with its main foyer position in the well-known Platinum building, and there is room enough for a mezzanine level if additional space is required. Situated in a prime location surrounded by popular shops this suite has been running as a café/restaurant/events with fully equipped kitchen. FOR LEASE SUITE 10 PARK PLAZA GOSFORD 441m2 $125,000 + OG + GST Elevate your work environment to new heights with this expansive office space boasting 280 degree views of Gosford cityscape and bushland. Just 5 mins to Gosford Station the suite includes 9 private offices, 2 separate entries, large kitchen/breakout area, 6 dedicated parking spaces and access to high speed broadband. FOR LEASE OFFICE 1 FOUNTAIN PLAZA ERINA 267m2 $112,140 + OUTS + GST Outstanding corner suite with modern fit out in place, ample natural light and views. Currently ANZ business banking, this level 1 suite is positioned in one of the most sought after office positions in Erina. Currently configured with formal secure entry, meeting room, fully equipped boardroom, open office workstations, breakout area, kitchen & private bathrooms. The suite overlooks the busy Central Coast Highway at the Karalta intersection. FOR LEASE SUITE 5-7 FOUNTAIN CORPORATE ERINA 629m2 Contact Agent This expansive commercial office space will be available for lease February 2025. Ideal for corporate offices, coworking space, health industry or expanding businesses, this property offers unmatched visibility & convenience. Lift access, recent major upgrades to air & lighting. Lease part or all of the space.

3 4 Edgar Adams’ Editorial 5 McKinna Eaton to lead Central Coast Council 6 Clr McWaide highly critical of Central Coast Region Report 6 Disappointing start for new Council – Economic Development Committee deferred 7 Housing Summit explores potential for new residential development 8 Business Chamber launches Residential Development Guide 8 When you can not tell an employee NOT to come to work 9 Kwik Kopy Gosford expands capability 10 Central Coast Stadium begins search for new naming rights partner 10 Small Business Month Expo – practical support for small business 11 Sign-a-Rama Tuggerah takes out Sustainability Award at 2024 HMA Awards 11 Harris Narvo Families inducted into AHA NSW Hall of Fame 12 New Building Commissioner appointed 12 voco® Hotel Gosford appoints Marketing Manager 13 Penmans move to narrow practice areas 13 New CEO at Central Coast Leagues Club 14 CCBR Book Review – The Go-Giver 15 Building brand loyalty 16 Central Coast Councillors - Who are they 17 Developer buys in Warner Business Park 17 US company entering Australia leases in Somersby 19 Funny business CONTENTS Phone 02 4367 0733 Email info@ccbusinessreview.com.au Web www.ccbusinessreview.com.au CONTACT In this issue Central Coast Business Review is a Registered Trade Mark of Adams Business Publications Pty Ltd P.O. Box 3259, Erina, NSW 2250 Phone: (02) 4367 0733 Fax: (02) 4367 0744 Email: info@ccbusinessreview.com.au Typesetting by Graphic by Design ph (02) 4365 6777 Print & Distribution by Bromley Direct ph 0412 439 773 © Adams Business Publications 1994. All rights reserved. Reproductions in any part prohibited. While every effort has been made to ensure all information in this magazine is accurate, no responsibility will be accepted by the publisher, Adams Business Publications. The producer accepts no responsibility for illustrations or photographs supplied by organisations or individuals and/or typographical errors. Central Coast Business Review Readership 20,000+ DISTRIBUTION GUARANTEED VIA AUSTRALIA POST CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

4 the airport closed down permanently. Warnervale Airport has the potential to be a major economic driver in the north of the Central Coast. Right now there are companies prepared to invest millions of dollars to establish their aviation businesses at the airport. Controversy and division being generated by the Labor Party (who has opposed this airport for 30 years) and Clr Smith can not be allowed to continue. After half an hour trying to get their own people on this Economic Development Committee it was deferred on the motion of Clr Neal. These people have no shame. Meanwhile, on a very positive note Business NSW Central Coast has taken the initiative with their Central Coast Housing Summit late last month. Opened by Mayor Lawrie McKinna and with the support of Minister for the Central Coast The Hon. David Harris whose support for the economic growth of our region never wavers the Summit got off to a good start. That was reinforced by Keynote Speaker David Borger, Executive Director of Business Western Sydney and former State Government Minister who set out how, over 25 years he and others had bought the Western Sydney community together to create what has become a powerhouse city in it own right. NEWLY MINTED CENTRAL Coast Mayor Lawrie McKinna’s first statement when he was elected Mayor was to say, “my focus will be on leading our new councillors to work cohesively as a team as we determine important community matters.” If anyone can do it the very successful football coach had every reason to believe that he could. Unfortunately he didn’t count on an unrepentant Labor Party and a CEN Independent councillor who led the previous Council into bankruptcy. Two of the many items on the Agenda for the October meeting of Council were the appointments of councillors to the various external committees and panels – five in all, and the establishment of an Economic Development Committee. In the previous Council there were a plethora of committees all controlled by Labor and CEN people, not necessarily councillors. To his credit the Administrator abolished all but five: • Audit, Risk and Improvement Committee, • Central Coast Arts Limited which manages The Art House in Wyong, • Chief Executive Officer’s Performance Review Panel, • Hunter Central Coast Regional Planning Panel, and • Local Traffic Committee. It was at this point that it became obvious that that the Labor Party and activist Independents showed that contrition was not part of their make-up. This group were responsible for seven lost years as they drove the Central Coast economy to a stand still and sent the council broke. The fact that the Liberal Party and Team Central Coast has the numbers to control the decision making meant nothing and through bluster and meaningless argument ended up getting their own way with appointments to these committees and the planning panel. It was worse when they got to the Economic Development Committee which was proposed by Deputy Mayor Eaton. This Committee has to be the most powerful team in council if the Central Coast is to attract investment. Investors, developers and businesses have been driven away from the region over the past seven years by Labor and the Independents. These people were economic vandals. The worst example of this was the treatment of aircraft manufacturer Amphibian Aerospace Industries whose lease at Warnervale Airport was repudiated at a cost to Central Coast ratepayers of a million dollars (this company is now successfully operating out of Darwin airport). Of course, under the Smith Council the airport was set to be closed down as staff were barred from trimming trees at the approaches to the airport runway making in highly dangerous. Their aim being to get EDITORIAL Edgar Adams discusses local issues We’ll handle it from here • Major supplier of architectural hardware to the residential and commercial market • Door locks, handles, security and more • Consultation service available • Working closely with direct clients, builders, architects and interior designers • Visit our showroom today! Avoca Beach Architectural Hardware & Locksmiths www.avocaarchitectural.com.au 4382 1286 0412 437 327 177 Avoca Dr, Avoca Beach info@avocaarchitectural.com.au CONTINUED ON PAGE 14 Division already with newly elected councillors CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

5 CENTRAL COAST COUNCIL NEWS THE FIRST MEETING of the newly elected Central Coast Council took place on Tuesday 8th October with the Swearing In of the 15 new Councillors and election of Mayor Lawrie Mckinna and Deputy Mayor Doug Eaton OAM. Both are former Mayors. Clr McKinna was Mayor or Gosford Council and Clr Eaton was Mayor of Wyong Council prior to the amalgamation of the two councils. Accepting the position Clr McKinna said, “I’m honoured to be your Mayor for the next two years, and I’m committed to working hard to ensure Council delivers on community priorities.” Your confidence and trust in Council is my priority, and my focus will be on leading our new Councillors to work cohesively as a team as we determine important community matters. I appreciate the range of experience and diversity of perspectives they will bring to the debate. The Central Coast’s population is growing, and we’ll continue to deliver the essential services and projects needed to support this growth. Engaging with residents in a meaningful way will be key to ensuring we deliver what our community needs, in a way that is future-focussed and financially responsible. As Mayor, I’m committed to advocating at both the State and Federal Government level for the things our community has told me are important to them. I’m confident that by taking a proactive and progressive approach as a newly formed Council, engaging regularly with our community, and ensuring we have the right plans and processes in place, the Central Coast has a very bright future ahead.” Council will function with a coalition of Liberal councillors and Team Central Coast Councillors giving them a majority of eight votes to Labor and Independents seven for the next four years. Mayor McKinna said, “my focus will be on leading our new councillors to work cohesively as a team as we determine important community matters. I appreciate the range of experience and diversity of perspectives they will bring to the debate.” Big enough to deliver yet small enough to care, our team of accredited, experienced senior lawyers are true experts in their fields of law. Professional, practical and passionate, we’ve been trusted by the Central Coast for generations. YOUR LEGAL LIFE PARTNERS AUBREYBROWN.COM.AU His hopes of leading a cohesive team may be short lived however. Within minutes of taking the mayoral chair Councillor Belinda O’Neil continued her argument that Councillor John Mouland, who was overseas and could not get back in time for the meeting and was sworn in at the Australian Consulate in Madrid and attended the meeting online, argued that his vote should not be counted. Council’s CEO advised her that the legal requirements had been met and were recorded in the meeting agenda. McKinna, Eaton to lead Central Coast Council Central Coast Council Mayor and Deputy Mayor Lawrie McKinna and Doug Eaton OAM Page 16 – Councillors hands tied for twelve months CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

6 BUSINESS AT THE first meeting of the new Central Coast Council on 29th October consisted of a raft of reports from financial statements, investment reports and most significantly the Central Coast Region Report (formerly known as ‘End of Term’ Report), as well as the usual committee appointments and other items of business for Councillors to consider. The Central Coast Region Report, a requirement of the Local Government Act spans the financial years 2021-22 through to 2023-24 and it says objectively tracks the Council’s progress against the goals and outcomes established in ‘One - Central Coast’, Council’s Community Strategic Plan (CSP). The 128 page document provides a comprehensive snapshot of past performance while also identifying key areas of focus for the future. It also offers insights that will assist the incoming council in reviewing and updating the Community Strategic Plan. This ensures that the council can align its strategic direction based on past achievements, current challenges, and future opportunities. The new councillors were expected to simply approve the report however Clr Smith opened the debate with criticism of the Report saying that no specific information about the Community Strategic Plan had been provided in the report. “The Community Strategic Plan was developed with a lot of consultation back in 2017 huge amount of work from community and staff but no information about specific objectives no measures or results included in the report,” she said. Supporting Clr Smith, Clr McWaide was scathing in criticism of the Report saying he expected the Report to be “a document brimming with insight, foresight and clarity to guide us as we make our pivotal decisions moving forward. Instead what I have before me leaves me underwhelmed, deeply concerned and frankly grappling with the vagueness of its content.” He commented on the lack of direction in measurable progress over the past four years.”“Information provided offers little assurance that we are on a clear and reliable path. Residents of the Central coast deserve more that vague assurances and half hearted promises.” He said. “This report does not provide the foundation for us to take out region forward. It is CENTRAL COAST COUNCIL NEWS Councillor McWaide highly critical of Central Coast Region Report T: 4382 8600 Call us to book your function Undoubtedly the most important item on the agenda for Council’s October 29th meeting was the last item of business; a notice of motion by Councillors Eaton, McNamara and Wright for the establishment of a Economic Development Committee for the term of the Council. It would consist of five councillors plus the Mayor and meet every month. They would be councillors McWaide, Mouland, McNamara, Lamont and Crowley plus the Mayor. With business confidence on the Central Coast at a very low ebb following the anti- development culture of council over the past eight years the establishment of this committee was seen to be the most urgent of all moves to get the economy and confidence in the region moving. In moving the motion Clr Eaton said that he expected he would get unanimous support for the motion. He said it was about setting a new direction for this council. “It is recognition that economic development is critical to our region,” he said. “So we don’t get the antics of the last council.” In particular he drew everyone’s attention to what went on with Warnervale Airport and the waste of a million dollars tearing up a lease to Amphibian Aviation Industries. Instead a debate that took almost half an hour ensued with Councillor Smith with support from Clrs Lamont and Walsh insisting on an additional six members drawn from the community and not-for-profit sectors. Finally Clr Neal successfully moved that the motion be laid ‘on the table’ for discussion at future meetings and got the support of all councillors with the exception of Councillors Eaton, McNamara and McWaide Disappointing start for new Council – Economic Development Committee deferred a clear tick and flick exercise; the information is ambiguous. As an example reported crime is on an upward trend not a downward trend as indicated. The content is unsubstantiated and flimsy.” A waste of time money and energy to satisfy the requirements of the LG Act “We have a lot of work to do over the next four years,” he said. His comments were well received by all councillors with Clr McGregor saying it was a no-nonsense speech and should have been a list of the CEO’s achievements over the time in view of the salary he is paid.. CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

7 Areyoua Central Coast based Hospitality Business? We can help you protect your company. CONTACTUS centralcoast@oraclegroup.com.au Fountain Plaza, Erina NSW 2250 02 4322 7856 Oracle Group (Australia) Pty Ltd ABN 75 131 025 600 AFSL 363610 BUSINESS NEWS Housing Summit explores potential for residential development Minister Harris gave a detailed overview of the housing situation on the Central Coast emphasising the lack of housing supply and some of the many reasons the region’s economy is going backwards. He referred to the shortage of planning staff at Council and council’s inability to keep quality staff. He said that at Council level there needs to be a criteria to be get Development Applications approved as opposed to the present situation where DAs are regularly rejected and end up in the Land and Environment Court placing further demands on Council’s planning staff defending their actions. He praised the vision of those who have taken big risks investing in the region, particularly in Gosford where, firstly John Singleton and then ALAND have shown the way. He called on Council to promote investment in the region and get the economy back on a growth path. In respect to biodiversity issues Mr Harris said that The Department of Planning is working on the Central Coast Strategic Conservation Plan, which will effectively “Biocertify” development footprints of Darkinjung’s proposed development sites at Kariong and Somersby, as well as most of the development precincts of the former North Wyong Shire Structure Plan, which are now incorporated into the Central WITH THE CENTRAL Coast falling behind in providing its share of the State’s housing targets and with a newly elected Central Coast Council, Business NSW Central Coast has drawn together over 130 leaders from across the property development spectrum to hear of the opportunities the region offers for developers and investors. Held in the conference facilities of the new Gosford RSL the Central Coast Housing Summit participants heard of the site options and priority development areas across the region, programmes supporting affordable housing and high-density projects and practical takeaways such as financing options and state planning pathways. Recently elected Central Coast Mayor, Lawrie McKinna welcomed guests. He was supported by newly elected Councillors; Deputy Mayor Doug Eaton OAM, John McNamara, Belinda Neal, Corinne Lamont and former Mayor in the failed council Jane Smith. Additionally, all State Members attended including; Member for Gosford Liesl Tesch MP, Member for The Entrance David Meehan MP and Member for Terrigal Adam Crouch MP as well as Federal Member for Robertson Gordon Reid MP. While invited, no staff from Central Coast Council attended including CEO David Farmer. The scene was set with the Opening Address by The Hon. David Harris MP, Minister for Aboriginal Affairs and Treaty Minister for Gaming and Racing, Minister for Veterans, Minister for Medical Research, Minister for the Central Coast and Member for Wyong. Coast Regional Plan 2041. “This should be available in early 2025,” he said. Featured speakers and their topics included: • David Borger, Executive Director Business Western Sydney and the Western Sydney Story – Housing Now!, • Ian Lynch, CEO Pacific Link Housing - Understanding Affordable Housing and Associated Incentives, • Angus Witherby, Darkinjung Local Aboriginal Land Council - Engaging with the Region’s largest Landholder, • Kevin Stanley, Commonwealth Bank National Director Property Market Economics - Financing and Funding Opportunities • Dan Simpkins, Director Prometheus Planning – Planning Pathways. David Borger spoke about the journey that started twelve years ago that has seen Parramatta and Western Sydney become an economic powerhouse. Minister for the Central Coast and Member for Wyong, The Hon. David Harris MP officially opening the Central Coast Housing Summit CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

8 NSW BUSINESS CHAMBER Central Coast took the opportunity to launch its Central Coast Guideline for Residential Development at their Housing Summit in late October. The 52-Page booklet provides practical information relevant to residential development areas like Gosford, Tuggerah, Wyong and Woy Woy and the benefits of including affordable housing in new projects. The shortage of affordable housing across the Central Coast has become critical as front-line workers struggle to find accommodation and employers left to fill vacancies. The problem extends from doctors and nurses to paramedics, police and hospitality and retail workers. The Guide covers housing options resulting from the housing crisis that has created unprecedented demand for new homes and is not just about growing businesses needing to accommodate new staff but also for those looking to live in well-located areas. It focusses on increased residential density on key corridors centred around Gosford, Erina and Terrigal, Wyong Tuggerah, Warnervale Toukley and Long Jetty and The Entrance. It highlights some of the proposed projects like: • Doyalson Wyee RSL club’s $400 million 800 home mixed use development, • Mingara Leisure Group’s retirement living project, • Pacific Link Housing projects at Woy Woy and Canton Beach, • Vivacity Group’s Wyong Village at Kanwal featuring 675 apartments, • ALAND’s Archibald project and Urban Property Group’s waterfront project in Gosford. Business NSW Central Coast Regional Manager, Scott Goold whose initiative it was to produce this Guide said in the introduction, “Our region’s transit corridors and transport hubs are now prime locations for medium to high-density residential development, offering a rare opportunity to provide affordable housing solutions while delivering convenience and lifestyle for residents. By investing here, you’ll be part of the region’s transformation—creating vibrant, connected communities that meet the needs of our growing population.” BUSINESS NEWS CONTINUED ON PAGE 15 Business chamber launches Residential Development Guide CENTRAL COAST | RESIDENTIAL DEVELOPMENT GUIDE 1 Cover CENTRAL COAST RESIDENTIAL DEVELOPMENT GUIDE 2024 Image: Destination Central Coast Produced in partnership between: Image: Destination Central Coast When can you tell an employee NOT to come to work? SOMETIMES GETTING EMPLOYEES to come to work can be the challenge for employers. However, there can also be a number of reasons why employers do not want employees to attend work. These can include business shutdowns (planned or unplanned – think COVID), or needing to stand people down to resolve workplace issues (for example, while a bullying and harassment investigation is underway) or, during a notice period to protect the business’s confidential information or customer base when a key employee is resigning. Also, many businesses need to close during a seasonal holiday period, like Christmas. When this happens, managers need to know what they can legally do, and it’s important to get it right from the outset. So, what are the kinds of situations where employers might lawfully seek to stop workers coming to work, and what does that process look like? 1. Workplace Shutdowns A shutdown occurs when an employer decides to temporarily close down all or part of their business for a specified period (for example the New Year period). During a shutdown an employer can direct employees to take annual leave if permitted by: (a) their award or enterprise agreement; or (b) where the employee is not covered by and award or enterprise agreement – s. 94(5) of the Fair Work Act. Under Section 94(5), an employer can require an award/agreement-free employee to take paid annual leave but “only if the requirement is reasonable.” Reasonable circumstances include where the employee has accrued excessive annual leave (s. 94(5) (a)), or during a Christmas / New Year shutdown period (s. 94(5)(b)). Awards and enterprise agreements generally require adequate notice of the shutdown to be given by the employer (i.e. 28 days). However, neither the Awards (in most circumstances) nor the National Employment By Warwick Ryan, Partner, Hicksons Lawyers CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

9 KWIK KOPY GOSFORD has relocated from its location in Mann Street, Gosford where it has been operating for the past eighteen years to a factory warehouse facility at 18 Nells Road, West Gosford. Previously the business has been running out of a 120sqm retail space and utilising storage facilities at other locations across the Coast. With 330sqm of space the new facility brings all of Kwik Kopy’s operations into one area and additionally has allowed space to make a major overhaul to its automation and customer delivery strategy. With new equipment they have now brought their wide-format finishing inhouse with a new flatbed cutting table allowing them to capitalise on the surging demand for print produced on its wideformat set-up. Additionally they have installed a new fourth generation printer and an auto laminator which Managing Director Peter Clarke says has resulted in more efficient workflow. “We had limited capacity, which was running at maximum and we were outsourcing more and more. We needed a system that would handle everything we could throw at it,” he said. “We can now produce everything from corflutes, banners and stickers to more specialised jobs.” Mr Clarke said that there has been a increasing response from customers and business has increased to close to 30 percent. “We only see growth in the market going forward,” he said. Mr Clarke established Kwik Kopy Gosford as a greenfield site in 2006. He has overseen continuous growth in the business, apart from the GFC and Covid, with sales last year hitting $1.6 million. Key long-term customers include national corporations in the mining, medicine and financial services sector. Orders from national customers with locations across Australia are received, proBUSINESS NEWS cessed and despatched using Kwik Kopy’s bespoke online ordering system Peter Clarke was named Kwik Kopy Australia Franchisee of the Year in 2021 and 2023. Kwik Kopy has achieved the Sustainable Green Print (SGP) certification as part of their commitment to sustainability. Currently Kwik Kopy Gosford employs eight staff. Kwik Kopy Gosford expands capability Creating beautiful green spaces on the Central Coast Since 1982 Call: 02 9119 1280 Visit: greendesign.com.au Kwik Kopy Gosford Managing Director Peter Clarke CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

10 Central Coast Stadium begins search for new naming rights partner AUSTRALIA’S MOST PICTURESQUE venue is officially back on the market, with Central Coast Stadium – The Home of Live Sport, Entertainment & Community Events on the Coast – accepting proposals to become the venue’s new Naming Rights Partner beyond 2024. VenuesLive, the experienced event and venue management company that operates the Stadium on behalf of Central Coast Council, has commenced the search for a new partner to enjoy significant benefits and exposure over the 5-to-10-year term. Commercially known as Industree Group Stadium since 2022, the Gosford Stadium has recently hosted a historic A-League Grand Final featuring local champions the Central Coast Mariners, along with blockbuster NRL regular-season matches, Matildas football internationals, as well as being host venue for the England Lionesses at the 2023 FIFA Women’s World Cup. Industree Group Pty Ltd – the Berkeley Vale owned-and-operated innovator, designer and manufacturer of premium Personal Protective Equipment – has had its names in lights at the Stadium since the pandemic as demand grew for its products. VenuesLive is in the process of securing a naming rights partner to take the Stadium – located in the heart of the booming Central Coast – into a bold new era. Kath Casey, Venue Manager at Central Coast Stadium, said the partnership offer was a dream opportunity for a leading company to get their brand before the eyes of millions of potential customers and to strengthen relationships on the booming Central Coast, halfway between Greater Sydney and the Newcastle-Hunter region. “We believe Central Coast Stadium presents as an unrivalled naming rights opportunity . . . a truly unique proposition for a prospective Naming Rights Partner looking to increase brand awareness and the value of their brand,” said Ms Casey. “The Stadium is one of the most beautiful properties in Australian sport and entertainment and its location gives our Naming Rights Partner access to the 350,000 residents of the Central Coast and valuable exposure to the 5.8 million people living in Sydney and the Newcastle region. “There will also be broadcast and media exposure from up to 40 sporting, entertainment and community events held each year at the Stadium. “Locally owned-and-operated Industree Group has been a great partner, who provided us with valuable support on the back of the challenging Covid period. Since then, the Stadium has enjoyed two of the most successful years in its history and we are now ready to take it to the next level. Industree Group will remain one of our valued supporters going forward with plans already in place to host a special event here later this year.” The value of Central Coast Stadium to the local community was recently highlighted by a Central Coast Council report that showed four huge sporting events smashed attendance and visitation records, creating scores of new jobs and pumping $9.75 million into the Central Coast economy. With Gosford sitting pretty on the majestic Brisbane Water, the Stadium and its famous palm trees are showcased around the nation and, on occasions, the world whenever sport and entertainment events are staged at the picturesque Central Coast Stadium. Central Coast Stadium is the last Tier 2 stadium naming rights property available in NSW, with the major stadiums in Sydney, Newcastle and Wollongong signed to longterm naming rights agreements VenuesLive will now undergo the process of receiving proposals and shortlisting potential partners. Central Coast Stadium is managed by VenuesLive Management Services (CC) Pty Ltd, on behalf of Central Coast Council BUSINESS NEWS Central Coast Small Business Month Expo held at Mingara provided local business owners with an opportunity to network, gain knowledge, and access essential resources. The event was hosted by the NSW Small Business Commission during NSW Small Business Month in October and featured expert speakers and exhibitors focussed on providing tips and assistance to small businesses in NSW. Key presentations included presentations from Leanne Shelton on AI for marketing, Abbie White on boosting sales, Michael Miller, Small Business Commission on resolving payment disputes and business success stories from Melissa Wilkinson Co-Founder and CEO Personalised Favours and Gavin Yates Founder Steinbok. The event showcased over 20 exhibitors, such as Commonwealth Bank, Barang Barang, ATO, Business NSW Central Coast, Many Rivers, and the Industry Capability Network. The evening concluded with ample time for attendees to network, share ideas, and forge new connections. Small Business Month October 2024 is providing over 400 in person and online events for the small businesses of NSW. NSW Small Business Commissioner Chris Lamont said the majority of the events had been designed by small businesses for small businesses. “We know things are really tough for small business and we want to make sure the small businesses of NSW have access to key information to assist them during this difficult time,” said Chris Lamont. Central Coast Stadium Central Coast Small Business Month Expo – practical support for small business! Two of the Central Coast’s leading entrepreneurs Melissa Wilkinson Founder and Joint Managing Director of Personalised Favours with Gavin Yates Founder Steinbok Schnapps and Liqueurs talk of their success at a Forum held as part of Small Business Month on the Central Coast. CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

11 Jointly they own The Lakes Hotel The Entrance, Jesmond Hotel Newcastle and The Banjo Patterson Inn at Jindabyne while the Harris’ own the Gosford Hotel. The 2024 AHA NSW Awards for Excellence saw local Publicans Peter and Jane Harris and Gary and Kerry Narvo inducted into the AHA NSW Hall of Fame receiving a standing ovation and receiving the Cyril Maloney Medal. It was the first time in AHA NSW history that two married couples were inducted. Both Peter Harris and Gary Narvo grew up in pubs. Peter’s father owned a pub in Sydney and Gary Narvo is a third generation publican who was pouring beers at the age of 12. Peter and Jane Harris bought their first hotel in Whitton in the Riverina when he was 25 building it up and renovating before selling it and buying a hotel in Grenfell, With a young family they then moved to Rutherford and Sign-a-Rama Tuggerah takes out Sustainability Award at 2024 HMA Awards Harris Narvo Families inducted into AHA Hall of Fame NEW PATIENTS Comprehensive checkup & clean Includes up to 5 x-rays No Gap (with health insurance) or $290 OFFERS (all patients) Free orthodontic consultation Free dental implant consultation Free cosmetic makeover consultation FINANCE We bulk bill the Medicare CDBS Zip Pay & Zip Money payment plans We partner with SuperCare General Dentistry | Emergency Care | Cosmetic Dentistry Orthodontics & Invisalign | Sleep Dentistry IV Sedation | Oral Surgery Wisdom Teeth Removal | Dental Implants | 3D CT Scanning 02 4323 1933 | www.vcdental.com.au Suite 10, 36-40 Victoria Street, East Gosford NSW 2250 OPEN 7 DAYS 40 YEARS LOCAL after twelve years selling it at a significant profit in 1998. Gary Narvo was one of the bidders at the auction not knowing that in time he would be partnering with Peter and Jane in buying the Bayview Hotel in Woy Woy in 2001. After Rutherford the Harris’ bought the Hotel Gosford. In the ensuing years the two families purchased the Hotel Jesmond followed by the Banjo Paterson Inn and the The Lakes Hotel about fifteen years ago. With every hotel they have owned they have invested in renovations to make them iconic local pubs. The Harris Family spent $13 million renovating the Gosford Hotel in 2021 that is now managed by their son Jordan. After a substantial renovation to the Bayview Hotel they sold it in 2001 to the Laundy Hotel Group. Peter Harris was a Delegate on the Council of the AHA NSW for 30 years and on the Executive for ten years BUSINESS NEWS TUGGERAH BASED SIGN manufacturer Signarama Tuggerah has taken out the Excellence in Sustainability Award at the 2024 Hunter Manufacturing Awards held in Newcastle last month. Signarama showcased how a local company can demonstrate to the world that sustainability can be a profitable part of their business. The Awards’ judges commented that Signarama has achieved remarkable sustainability milestones through sustainable work practices and investment that culminated in a groundbreaking project for the 2024 Paris Olympic games. Signarama partnered with key industry leaders Spandex, Avery Denison and HP to develop and implement eco-friendly signage for the Australian Olympic Team for the designated Australian Team Village. This included signage for five hotels, two shipping containers and seven sporting venues. An amazing accomplishment, Established in 2017 Signarama Tuggerah was acquired by husband and wife duo Melissa and Gary Marshall in 2019 who at the time made a commitment to move to sustainable signage systems with ecofriendly practices in their printing processes and using environmentally friendly materials for signage. Their aim was to create signage that minimises its impact on the environment. “Our commitment to sustainability goes beyond slogans. We prioritise eco-friendly practices in our printing processes, moving on from traditional methods and using environmentally friendly technology, including eco-friendly printers.” she said. Four other Central Coast manufacturers were Finalists in the HMA Awards. They were: • 4id Solutions • 4 Seasons Insulation • Agrana Fruit • Janus Electric Ltd Gary and Mellisa Marshall CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

12 BUSINESS BRIEFS 0415 601 591 yvette.zocher@bloomtools.com REVOLUTIONISE YOUR DIGITAL PRESENCE Elevate with AI-Powered Websites – Where Innovation Meets Impeccable Design www.bloomtools.com voco® hotel Gosford appoints Marketing Manager vovo® Hotel Gosford Director of Sales and Marketing Kristina Ayton ALAND Head of Hospitality, Dimitri Karam who will be opening the new voco® hotel in Gosford in April next year has announced the appointment of Kristina Ayton as Director of Sales and Marketing. Mrs Ayrton’s role will be to oversee the sales and marketing of the voco hotel including the 130 guest rooms, 2 levels of conferencing and event facilities, as well as all 7 food and beverage outlets including the pub, signature restaurant and rooftop bar. Mrs Ayrton was formerly Marketing Manager and then Chief Operating Officer at The Entertainment Grounds at West Gosford for the past six years. Commenting on her appointment Mrs Ayrton said, “I this as an opportunity to help drive more tourism to the region, to collaborate with local businesses and attractions and to cement Gosford and the Central Coast as a go-to destination for leisure and corporate travellers alike. Gosford has so much potential and this is just the beginning.” New Building Commissioner appointed NSW Building Commissioner James Sherrard Minister for Building Anoulack Chanthivong has announced the appointment of the new NSW Building Commissioner James Sherrard to succeed the Inaugural Building Commissioner, David Chandler OAM, Mr Sherrard has more than 30 years’ experience spanning global construction projects with specialist expertise in strategy, commercial and infrastructure areas. His previous role was Head of Commercial, Performance and Strategy at Transport NSW, where he led a team responsible for contract frameworks, the acquisition of property for major infrastructure projects, procurement including several multi-billion dollar projects and an analytics team. His experience in international construction projects between 2004 and 2015 spanned time working in the UK, Algeria, Afghanistan and Hong Kong. Commenting on the appointment, Minister for Building Anoulack Chanthivong said, “I would like to congratulate Mr Sherrard on his appointment, which follows former Building Commissioner David Chandler retiring in August after being an outspoken force creating positive change for the building industry in NSW. “As part of this change, we last year launched Building Commission NSW transforming a ten person Office of the Building Commissioner into a more than 400 strong standalone regulator. “It is exciting to embark on a new era with James at the helm, working with stakeholders, industry, consumers and government to continue the Minns Labor Government’s work to rebuild trust in the construction industry and ensure a supply of well built homes across the state. CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

13 Paula Roberts and Bailey Dunleavy, the current directors of Penmans, are in a midst of significant change and growth. In early 2023, after almost 30 years in the Kensmen Building, an opportunity arose to move the firm to modern premises at West Gosford. The award winning Gibbens Group Office Tower, part of Riverside Park, was considered to be an excellent location for the next chapter of Penmans to unfold. Penmans has been providing legal services to the people of the Central Coast and beyond for almost 80 years. Moving away from the traditional model for larger regional practices of providing services in multiple areas of law, Paula and Bailey decided to narrow theirs. With a firm belief that for a community to thrive, local business needs to be strong Penmans now focuses primarily on business, property and commercial law (both transactions and disputes) as well as the critical area of wills and estates. The transactions team, lead by Paula, who is one of only 150 Law Society Accredited Specialists in Property Law in NSW, has recently grown by the addition of two new lawyers, each bringing seven years of postadmission experience. Kayla Johnstone joined Penmans in July and focuses on property, finance and business transactions. Huon Shields joined the firm in October. Huon is also a trademarks attorney and provides advice in a range of commercial transactions and disputes with a particular expertise in franchising, consumer law and intellectual property. Specialisation has made the firm busier than ever, and the expectation is that the team will continue to grow so we can meet the needs of our community. You can read more about Penmans’ team, history and practice areas on their website. BUSINESS BRIEFS C M Y CM MY CY CMY K 3H 180x100 Mar23 Newest Finalest Final For s 4.pdf 1 21/8/2023 11:18 am Penmans move to narrow their practice areas and relocate to West Gosford The Penmans’Team - Tess Moran, Bailey Dunleavy, Kayla Johnstone, Paula Roberts, Huon Shields New CEO for Central Coast Leagues Club Bevan Paul Central Coast Leagues Club has announced the appointment of Bevan Paul as CEO. Mr Paul joins the Club with twenty years of experience managing registered clubs in NSW. Most recently he was CEO at Central Leagues Club Charlestown and prior to that was CEO at Parramatta Leagues Club for seven years. He joins the Club as it approaches its 70th year and following the completion of their $20 million renovation project completed in earlier this year. CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

14 NEWS What is it about? If you’ve read Blanchard’s book, Raving Fans, or Tuesdays With Morrie by Mitch Albom you’ll be familiar with the format of this easy-to-read book. It’s a few years old now but this title has been discussed numerous times by my business friends, therefore I felt it warranted a review. The Go-Giver is written with two central premises, you get what you look for in life; and when you give to things greater than your own needs, you get greater rewards back in return. The book has a Brene Brown feel, without the research focus. Using a story analogy, Burg and Mann introduce Joe, a business person who learns about The Five Laws of Stratospheric Success. Each law describes how acts of giving, kindness, authenticity and receptivity (my labels – not the book’s) produce outcomes beyond financial business success. The book details each of the five principles and we follow Joe’s experiences of each one and subsequent learning. It’s a business parable that reminds the reader to think of the greater good and selfless acts of giving when building a business. Some may think the premise of the book is far too idealistic, but I would argue that embracing our ability to contribute to the world in some higher way may give people comfort and relief during these tough trading times. Who should read it? This is a great read for business owners and leaders. It’s also ideal for aspiring leaders. If you know a young person about to graduate from high school or university, please give them a copy of this book to read as they embark on their business career. If all business owners and leaders embraced these five principles the world would indeed be a better place. Is it easy to read? This is a very simple and enjoyable read. You would finish this book in an afternoon. Importantly, the message is inspiring, and the book provides ideas about how to apply the principles immediately. It’s a snack-sized book of hope. The Go-Giver is available at www.rereadable.com.au Each month, Leanne Faulkner from online business bookstore Rereadable selects a business book to review so you can decide if it’s a title you need to add to your collection. The Go-Giver – Bob Burg and John David Mann Edgar Adams Editor With the aim of addressing the chronic housing shortage in the State, and on the Coast, the Chamber invited 130 industry leaders from Sydney and locally to hear of the opportunities for investment in affordable housing across the region. With major property developers like ALAND, Urban Property Group, Alceon, Vicinity Property and the John Singleton Group already showing the way it set the scene for the region’s future. Our congratulations to Scot Goold, Regional Manager of the Chamber for organising this Summit which also saw the launch of their Central Coast Residential Development Guide. This is an ideal publication that explains where the development opportunities are across the Coast, in particular the 5 Transport Oriented Development (TOD) precincts now being championed by the Minns State Government. Division already with newly elected councillors CONTINUED FROM PAGE 4 CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

15 Earlier this year the Australian Loyalty Association hosted the inaugural Asia Pacific Loyalty Awards that saw the big brands like Woolworths, Accor, Westpac and others take out awards for the strength, effectiveness and engagement of their loyalty programmes. For small and medium businesses the cost of loyalty programmes are simply prohibitive however there are ways to implement simple, cost effective and engaging measures to keep customers coming back. Know your customers It is absolutely essential to understand who your customers are. Create good reasons for your customers to share information with you and maintain this in a database that helps you add real value in identifying ways to bring them back. Keep it simple Basic loyalty programmes can simply be by offering pre-paid vouchers once a customer’s business reaches a certain value. Drive engagement Personalisation is key to understanding your audience. Offering personalised rewards based on customers’ preferences or buying habits helps build a sense of belonging around your brand and fosters long term relationships. Continuous improvement It is not enough to set and forget, an effective loyalty programme requires ongoing reviews and evaluations that enable you to capture more information about your customer that shows them that you are interested in maintaining a fruitful relationship with them. BUSINESS TIPS Get a higher return on your ad spend with CCBR Call Edgar Adams now on 0404 472 571 or email: edgaradams@ccbusinessreview.com.au HERE’S WHY ADVERTISING IN CCBR WORKS... • Readers actually see your ad! • Most widely read and trusted business publication on the Central Coast • Surveys show 94% of readers are likely to contact advertisers • Quality content guarantees readers retain their CCBR’s over 3 months • Reach over 20,000 business readers each month Stop Paying too much for tyre-kickers on Google Ads Advertise in CCBR When can you tell an employee NOT to come to work? Standards (NES) make it clear how to handle situations where employees do not have adequate accrued (paid) annual leave. In these situations, businesses should start the discussion with affected employees as soon as possible to find a workable solution. 1. Workplace Standdowns A standdown is when an employer directs an employee not to work because they cannot be usefully employed for reasons outside the employer’s control such as an equipment breakdown, industrial action (that is not organised or being participated in by the employer), disasters etc. During a standdown the employees remain employed but are directed not to work. The employer is not required to give the employee notice or pay them during that period unless required under the employee’s contract or an enterprise agreement. A standdown does not extend to a mere downturn in trade. Instead, if there is slow down in trade, the employer can negotiate with the employees to reduce their hours or take annual leave. If the employees are not open to that, the business may have to consider redundancies. 2. Suspension of Employment A suspension occurs when an employer requires an employee to not attend work, generally because of the need for a workplace investigation into an issue or incident (for example, misconduct, or bullying and harassment). It can also include a period where the employer believes (with evidence) that the employee may not be able to carry out the inherent requirements of the job because of an illness or injury, and the employee is suspended pending a medical examination. Unlike standdowns, an employee is paid during a suspension period. 3. Gardening Leave Gardening leave is where an employee is directed not to attend a workplace and not to undertake any work at all. Generally they are cut off from systems and directed not to contact customers, other employees or competitors. This would typically happen during the notice period when an employee with close relationships with customers or a detailed understanding of key confidential information, resigns or is given notice of termination. What Should Employers Do? Before making any decisions on what or how to direct employees to stay away from the workplace, employers need to consider, firstly, the employment arrangements (for example, does the Award or Enterprise Agreement apply). Then managers should consider how the business circumstances align with the above categories and develop a plan of action from there. In all cases, clear and consistent communication is paramount, and starting conversations in a timely manner can be helpful. Hicksons Workplace Relations Team has extensive experience across all employee leave processes and is happy to answer any questions you may have. Building brand loyalty CONTINUED FROM PAGE 8 CENTRAL COAST BUSINESS REVIEW NOVEMBER 2024

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