midwestern.nsw.gov.au | NEW RESIDENTS GUIDE 11 How to pay your rates An Annual Rates and Charges Notice is issued to each property in July with instalment reminder notices issued in October, January and April. Rates are payable in quarterly instalments due in August, November, February and May. If you elect to pay by quarterly amounts, individual notices will be issued at least one month prior to these dates. Should you wish to pay in full, payment must be received by the date of the first instalment. Pay: Online via Council’s website BPAY Direct Debit Through any Australia Post Office. Please ensure you take your Rates and Charges or Water Consumption Notice with you. Payment can be made via cash/cheque/eftpos By downloading the Payreq app By mail by sending a cheque to MidWestern Regional Council with your notice Telephone payments using the reference number on your notice with a MasterCard or Visa credit card can be made by calling 1300 133 369 In-person at any of Council’s Customer Service Centres: Mudgee 86 Market Street, Mudgee Mon–Fri 8am to 4.30pm Gulgong 109 Herbert Street, Gulgong Mon–Fri 8am to 1pm; 1.45pm to 4.30pm Rylstone 7 Louee Street, Rylstone Mon–Fri 8am to 1pm; 2pm to 4.30pm Rates are used to maintain and improve services and facilities for the community. Income that Council receives from rates provides funding for a broad range of services including roads and bridges, car parking, footpaths, cycleways and streetscapes, water supply and sewerage, waste management, stormwater, libraries, airport facilities, cemeteries, swimming pools, parks and reserves. The Valuer General supplies land values to councils to use in setting rates. Councils receive new land values for rating every three years. Mid-Western Regional Council calculates rates by combining the land value of the property and a fixed amount per property. Water Council supplies water to Mudgee, Gulgong, Rylstone and Kandos via three treatment facilities. If water is connected to your property this means that you will pay for the water you use. Council reads meters four times per year with accounts being issued in January, April, July and October. Sign up to Council’s Smart Water Meter Portal, YourWater, and keep track of your water use. Receive daily data on water use in the home, review water charges, set up email and SMS alerts to notify of possible water leaks and high consumption periods. Register at yourwater.midwestern.nsw. gov.au Rates Residents can receive their rates and water notices via email. Visit midwestern.nsw.gov. au/rates-sign-up to sign up.
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