The Central Coast

Workforce Low staff turnover Surveys of employers reveal that employee turnover rates on the Central Coast are well below the average for Sydney and other areas. Industrial relations The general state of industrial relations on the Central Coast is excellent with most employers and employees taking a mature attitude to employment. Productivity Central Coast employees normally provide their own transport, a fact that is known to contribute towards improved productivity. This mobility and more available free time beyond working hours are critical factors in reducing absenteeism. Language Approximately 92% of the Central Coast population speaks English and is, therefore, entirely familiar with the language and customs. Employed Central Coast residents - Unemployment According to Labour Force Survey data the number of Central Coast residents in work at 30 June 2016 was 139,597 while the Unemployment Rate was 6.7% (source: .id the population experts). The number of residents who live and work on the Central Coast at 30 June 2016 was 104,734 or 75.0% Commuters The Central Coast had a commuting population of 35,287 in 2016 - 25.0% of the region’s resident workers - most of whom would prefer to work locally given the opportunity. KEY STATISTICS – Local workers Local workers Number % Total local workers 104,732 100.0% Males 48,102 45.9% Females 56,630 54.1% Age structure 15 – 24 years 17,533 16.7% 25 – 54 years 64,658 61.7% 55 – 64 years 18,085 17.3% 65 + years 4,458 4.3% Top occupations Professionals 20,501 Clerical & administrative 14,334 workers Technicians & Trade workers 13,928 Method of travel to work Car 77,697 74.2% Public transport 2,877 2.7% Bicycle 372 0.4% Walked only 2,108 2.0% Born overseas 16,763 16.0% Speaks language other 6,997 6.7% than English Source: ABS Census 2016, economy.id Paul Claassens, Head of Contact Centres for ING Direct says, “The ING Direct Contact Centre in Tuggerah Business Park opened in 2002. Having a Call Centre on the Central Coast provides us with a number of advantages and one of the most important is the calibre of staff we attract. Whenever we advertise for staff we have always been able to recruit high quality and ex- perienced people. We can choose the best, those who easily fit into our culture and are ready to represent our brand and provide service excellence to our customers. Central Coast employment opportunities provide our staff with a great work/life balance but the business is also rewarded with lower levels of attrition and higher average staff tenure.” “ Central Coast employment opportunities provide our staff with a great work/life balance but the business is also rewarded with lower levels of attrition and higher average staff tenure.” The Central Coast has a large, adaptable and enthusiastic workforce with a wide range of skill sets. The lifestyle that Central Coast residents enjoy has created a workforce that is generally relaxed, reliable and flexible. Travel times to work for most Central Coast workers is less than an hourmaking for less stressed staff. The Central Coast’s population in 2016 (2016 Census) was 336,611with a range of qualifications, skills and experience covering a wide spectrum. 2021-22 CENTRAL COAST INVESTMENT PROSPECTUS 34