30 | WATERLINE July 2025 The Marina Industries Association (MIA) has, for many years, offered a comprehensive Marina Operations Manual designed to support owners, managers, and staff in running their facilities efficiently and safely. Now in its third edition, the manual has been continually refined and updated to reflect the latest industry best practices, drawing on insights from experienced professionals and technical specialists across both the Australian and International marina sectors. It remains a trusted and practical guide for implementing robust and effective operational procedures. Within the manual is a comprehensive Emergency Management section, offering a practical and adaptable framework for marina operators to develop site-specific plans through a detailed and modular approach. The templates are designed to assist in navigating the complexities of marina risk management and explore the following areas: Site and Infrastructure Mapping: Clear layout of marina components, fuel systems, and emergency equipment. Emergency Contacts and Communication: Key personnel lists, contact details, and threat response checklists. Incident Response Procedures: Step-by-step guidance for fires, spills, medical emergencies, power outages, and security threats. Evacuation and Safety Plans: Protocols for evacuating marina zones, including concession areas and tenant facilities. Environmental and Crisis Management Plans: Plans for extreme weather, fire, pandemics, and pollution events. Monitoring and Reporting Tools: Templates for incident logging, dangerous goods manifests, and tenant coordination. Importantly, the Marina Operations Manual doesn’t treat emergencies as isolated events. When implemented in practice the manual encourages holistic planning, integrating all elements of Marina Operations into a single cohesive response manual. As marinas continue to grow in complexity and diversify their activities, the continually improving MIA Operations Manual remains an essential tool for ensuring safe and effective dayto-day operations. The Emergency Management section is especially important, providing clear, practical guidance to help marina teams respond confidently and efficiently to a wide range of potential incidents. For marina managers and staff, regularly referencing and adapting these guidelines is key to maintaining a high standard of safety, preparedness, and operational resilience across all areas of the Marina. For more information or to purchase the Marina Operations Manual contact the MIA at education@marinas.net.au MARINA OPERATIONS MANUAL COMPREHENSIVE POLICIES & PROCEDURES THE 1ST STEP IN MITIGATING INCIDENTS OPERATIONS MANUAL MARINA Updated Risk Assessment & Audit Forms, Updated Legal Requirements List, Org. Chart, Training Plan, Tenancy Agreement Boats Arriving from Foreign Ports, Utilities, Tenant Site Rules, Document Control & Privacy, and Extreme Weather Management NEW TOPICS INCLUDING FORMS & TEMPLATES Edition 3 marinas.net.au MIA Members Price - AU$980 + GST Non Members Price - AU$2500 + GST FEATURE EMERGENCY RESPONSE
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