The Annual Report aims to provide you with information about the activities and audited Annual Financial Statement of West Coast Homecare for the year 2023-2024. These can be viewed and downloaded from West Coast Homecare’s website at : www.westcoasthomecare.com/reports CONTENTS OurObjectives.............................................. 4 OurPurpose................................................ 4 OurLocal.................................................. 5 OurBoardOfManagement.................................... 6 OurFutureDirectionsSnapshot................................ 10 FromtheCEO............................................... 12 From the Executive Manager Homecare Programs. . . . . . . . . . . . . . . . . 14 ‘Conversations’ Consumer Engagement 2023-2024 . . . . . . . . . . . . . . . . 16 SectorSupport&Development................................. 18 OurCustomerServiceCharter................................. 19 OurPrograms............................................... 20 CommentsfromClients....................................... 24 Our Staff................................................... 25 From the Executive Manager Finance & Corporate Services . . . . . . . . . 28 FinanceReport.............................................. 29 3
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