The Annual Report aims to provide you with information about the activities and audited Annual Financial Statement of West Coast Homecare for the year 20242025. These can be viewed and downloaded from West Coast Homecare’s website at : www.westcoasthomecare.com/reports CONTENTS OurObjectives.......................................................... 4 OurPurpose............................................................ 5 OurLocal.............................................................. 5 OurMission,VisionandValues............................................. 6 OurBoardOfManagement................................................ 7 StrategicplanSnapshot2025-27........................................... 12 FromtheCEO........................................................... 13 From the Executive Manager Clinical Care and Services . . . . . . . . . . . . . . . . . . . . . . . . 15 FromtheExecutiveManagerWorkforce..................................... 16 ‘Conversations’ConsumerEngagement...................................... 17 SectorSupport&Development(SSD)....................................... 18 OurCustomerServiceCharter............................................. 19 OurPrograms........................................................... 20 OurClients............................................................. 23 CommentsfromClients................................................... 24 OurWorkforce.......................................................... 26 From the Executive Manager Finance & Corporate Services . . . . . . . . . . . . . . . . . . . . . 28 FinanceReport.......................................................... 29 3
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