GPT Emergency Guidelines

14 WORKPLACE INTRUSION Workplace intrusion can occur from a variety of sources and may not necessarily result in robbery. Workplace arguments, disgruntled clients, alcohol or drug effected persons entering the workplace or persons seeking to protest about the conduct or ethos of a company, can all result in an unwelcome intrusion into any workplace. However, in regards to theft or robbery some simple safety measures and principles should be adhered to so as to minimise the impact upon both the business and also any personnel that may become involved. Employees who may be subject to such an incident should be given instructions to ensure their safety. Managers should ensure that cash and valuables are secured and kept to aminimumworkable level. Consideration must also be given to the provision of support services after such incidents occur. Depending on the nature of the incident, victims may suffer delayed shock and other stress related symptoms. If Controlled by anArmed Intruder  Obey their instructions  Try and remain calm  Do not take any action to excite the intruder  Hand over cash/valuables on request  Try tomake amental note of the description, clothing, speech, scars or other markings  DONOT give chase When the Intruder Departs  Try tomake amental note of the description, clothing, speech, scars or other markings  Call 000 and advise Police  Provide details of the incident:  Fill out an incident/offender check list  Do not discuss details of the incident with others, as police need statements of what you saw/did  If you have a description of the car or direction of the intruders travel, advise Police andManager