20 INSIDE Harcourts How the year has flown by! It seems like only yesterday we were all together in the Gold Coast for our incredible HX. To call it an amazing two days hardly covers how fantastic HX 2022 was, not only was it exciting to be back together. It was inspirational. A significant feature of HX2022 was the speakers and panellists. Ranging fromkey real estate experts like super-agent BobWolff and his excellent and accessiblemessages, such as: ‘There is no secrets to real estate, only clues. Figure out what works for you and just keep doing it’; to Tina Sander’s powerful presentation focusing on ‘life-quakes’ those pivotal moments of change that shape your future; through to closing keynote speaker Saroo Brierley’s special life story, and hismessage of perseverance. We had two solid days of amazing stories of hardship, determination, and success. It’s not easy to get up and talk about what you do and how you do it. Amassive thank you to all who did. And a huge thank you to all those who came along, participated, andmade the event the success that it was. The togetherness that we celebrated and solidified at HX has given us the strong foundationwe need as a team tomove forward into this softening of themarket we are beginning to see. Tome, this shouldn’t be seen as a negative, but as an opportunity for Harcourts to build further upon the fantastic two years we’ve just had. It’s an opportunity for us to double down on the basics as real estate specialists and really drive our values as our strength. Connectionwith people is the cornerstone of who andwhat we are at Harcourts. Connection creates opportunity, and opportunity creates success. What we are seeing in themarket andwhat we are being presentedwith is not just in the sales arena. Multiple rent roll transactions have occurred in the past months with plentymore chances out there for acquisition. Now is the time for our BDMs to ramp up on themarket calls, as days on themarket blowout. Listing volume is the key commodity in a slowingmarket. Themore listings you have themore buyer/seller connections youmake. We recently capitalised on this by running our ingenious National Appraisal Drive – Game of Phones. The drive saw an extraordinary number of appraisals and listingsmade over the period of a day, with offices and individuals taking part in the battle to be named champion. You can readmore anbout this on page 24. I look forward to updating you on the second part of the drive which involves turning those appraisals into listings to be sold across a massive twoweekend auction event in October. Inmore exciting news, we are getting closer and closer to the launch of the Harcourts Hub! Harcourts Hub will be our one stop shop for everything an agent, business owner, property manager or administrator ever needs to be a productive, growingmember of the Harcourts team. Harcourts Hub will house everything the CRM doesn’t. It’s such an exciting time for Harcourts. Yes, it does require some change and disruption to the status quo, but the end outcome is going to be absolutely worth it. We’re dedicated tomaking your lives easier, and having the right tools is the first step. Stay tuned – launch day is imminent! And, as always, One Team–We’veGot This! The future is brighter inblue! Adrian Knowles CEO, Harcourts Australia adrian.knowles@harcourts.net AUSTRALIAUPDATE INPLACEAUSTRALIA
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