Day 2 Time Activity Page 8.45 - 9.00am Welcome – 9.00 - 10.30am Property Management 76 10.30 - 10.45am Morning Tea – 10.45 - 12.15pm The Games that People Play & How to Master Them 86 12.15 - 12.30pm Home Loans 90 12.30 - 1.00pm Lunch – 1.00 - 2.15pm CX & EX 92 2.15 - 3.00pm Marketing Masterclass 108 3.00 - 3.15pm Afternoon Tea – 3.15 - 4.00pm Product Technology 110 4.00 - 4.15pm Accountability 114 4.15pm Key Takeways & Close – – Agency Profit&Growth | 7
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