Raine and Horne

110 RateMyAgent, Google Reviews & NPS We successfully went live in June 2023 with an exciting RateMyAgent partnership. Through this collaboration, we have introduced ‘EasyReviews’ - a cutting-edge system that automates the process of generating reviews from sellers on RateMyAgent (RMA) & Google, whilst seamlessly integrated with CompassPlus. As part of this exciting rollout, we also released ‘Net Promoter Score Surveys’ (NPS), completely confidential ratings out of 10, empowering our offices to gauge the quality of their client interactions at settlement. See how this works in the below timeline. >2,121 Data received & surveys requested >703 Responses received >32.25% Response rate

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