102 International Communicator 2025 Features KPI Tracking and Notifications OfficeBI was launched in 2024 as a new analytics solution designed to support Raine & Horne principals and business owners with clearer visibility of office performance. Over the past year, OfficeBI has seen growing adoption beyond principals, with increased interest from agents seeking access to their individual performance data in real time. This visibility allows agents to identify trends, monitor activity, forecast growth, and proactively address anomalies that require attention. Agents who would like access to OfficeBI are encouraged to speak with their Principal. KPIs have become a growing focus across the network, with both agents and offices using OfficeBI’s real-time dashboards to monitor performance across prospecting, appraisals, listings, sales, and GCI. Towards the end of 2025, milestone email notifications were introduced, enabling users to be notified when key targets are reached. In addition, KPI notifications can be configured to provide regular weekly, monthly, or quarterly updates, helping users stay informed and accountable throughout the year.
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