Giving Notice to Vacate When the time comes to vacate the property, please only email your property manager. In this world of many communications methods email is still the most reliable in this instance. A text can be forgotten or disappear under the volume of new messages received in a day. You need to give 28 days notice but you can give more if you prefer. If the property will be re-advertised for rent we may want to come through before you leave to show new renters. We will discuss this with you and are more than happy to try to accommodate your schedule. Please note rent is due and payable until the day keys are returned. We ask that you return keys to our office or our secure after hours drop box. Please do not lock them inside the property and close the door – remember we don’t always have a spare set!! Frequently Asked Questions Final Inspections When the time comes to vacate, we will carry out a final inspection prior to making decisions on returning the bond. You are entitled to come to this inspection and we are happy to schedule an inspection during business hours when you are able to attend. Please know that if we find any issues at the inspection these will be shared with you. We will do everything possible to work towards a smooth resolution of the issues together. In the unlikely event we can’t agree on how the bond money should be split between you and the owner we have 10 business days in which to make an application to VCAT for the matter to be heard by an independent person. References Did you know you can print your own rental receipts and ledger from our 24/7 portal? – this can be handy when applying for a car or house loan. If you are applying for another rental property we are more than happy to provide written or verbal references. Don’t be afraid to give us the heads up when you start doing this so we can best assist you. 10
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