1. What’s your tenancy agreement preparation fee?
$33.00
2. Do I pay for monthly rent and outgoings statements?
No, these are provided at no cost if emailed
3. What are your leasing fees?
LJ Hooker Mascot receives 1 week as the initial letting fee
4. Do you provide a financial year statement for my accountant?
Yes, if required available at $55.00
5. Do you provide professional property photography?
Yes, available for $99.00 (reimbursed to you if you are on a 12 month agreement)
6. How much do you charge for advertising?
LJ Hooker Mascot no longer charges new customers advertising
7. Do you charge extra to pay my water, council, strata and insurance bills?
No extra charges apply
8. Inspections & reporting?
We conduct the first inspection after 3 months, then every 6 months thereafter.
If you would like more more than 2 inspections per year (maximum of 4 are permitted
annually) an additional change applies
9. How long will it be before I find the right tenants?
Once we establish the correct rental and get quality images, allow an average of 2/3 weeks
10. Does LJ Hooker do open house inspections?
Yes, given the opportunity every weekend and often on weekdays where possible
11. Does LJ Hooker place my property on all websites?
Yes, LJ Hooker subscribes to every major website available, including many free subsidiary sites
12. Does LJ Hooker provide me with constant feedback?
Yes, especially at critical times of initial leasing, rent reviews and end of lease renewals
13. Does LJ Hooker demand 3 points of ID from prospective tenants?
Yes, this is standard, we also ask for tenancy ledgers, bank statements and a confirmation
letter from the employer
Andrea Zakis
Licensed Real Estate Agent
D
8372 0600
E
azakis@ljhm.com.auResidential Commercial Management
Once a tenant is approved Andrea takes
our service to another level, ensuring all
documents are secured, signed and in
place. An automated payment system is
activated, and a tenant login to our
software keeps them connected and up to
date. Our property owners are paid on
time every month with no disruptions or
excuses.
Here’s some common questions and answers:
14. How strict is LJ Hooker’s tenancy policies?
We run a very tight ship and can boast that we have the lowest vacancy rates compared
to any of any competitors
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