Lorraine Poulos

How to Use This Handbook? The Handbook has been designed so that all who are involved in care tasks are given prompts to assist in decision making. Users are required to review the relevant task example providing personal care: • Check the prompts • Know your client • Before the task • During the task • After the task • Document in the Client Journal Review the relevant icon Care worker Co-ordinator Consumer – What should be documented in the care plan for me (the consumer), the co-ordinator and the direct care worker – What should I document in the care plan for the consumer and direct care worker? – What should I phone my co-ordinator about? 5