= Compliance = If applicable * DISCLAIMER: The processes described in this document are general advice and does not take into account any state specific legislative requirements, office procedural checks or compliance checks. ProcessPlus may from time to time change and this will not be reflected in any static collateral. ProcessPlus remains the property of Raine & Horne Group and it is a breach of copyright to share this or to use the systems outside the Raine & Horne network. By using ProcessPlus you agree to indemnify Raine & Horne Pty Ltd for any and all claims that may arise in doing so. © 2020 Raine & Horne Pty Ltd. All rights reserved. For Sale Yes No Continuously work your buyers, follow up all buyer enquiries and monitor all digital campaigns Open For Inspection Private Inspection Reconfirm OFI times with vendor and tenant* at least 2-days prior to open 1-day before open: monitor listing file/OFI checklist and prepare OFI pack Attend open/inspection and set up as per OFI checklist Update relevant buyers of changes (e.g. price) in CompassPlus/Canned Responses* Make changes to listing as per instructions from vendor meeting (price, marketing, copy)* Make follow up calls within 24-48 hours of OFI to all buyers and update in CompassPlus Attend vendor meetings, check agency agreement expiry, price and marketing Prepare and send owner feedback report in CompassPlus including Amplify dashboard URL Reminder: continuously work your buyers and follow up all buyer enquiries Offer/s made by buyer Has the offer been accepted? Notify interested parties to inform them an offer has been accepted Call or SMS vendor post inspection via CompassPlus app Register all attendees via CompassPlus app and send contract/documents to qualified buyers Leave DesignPlus thank you card for vendor/tenant* at the end of the open Schedule and diarise weekly vendor and buyer meetings including a timeline for a price discussion and agency agreement expiry Prospecting: notify past clients, past appraisals and hot buyers of new listing Notify neighbours along with ‘Just Listed’ DL letterbox drops If investment, connect purchaser to PM department Send buyer match from CompassPlus/DesignPlus to targeted buyers Present offer/s to vendor and negotiate if needed. If multiple offers received, negotiate best and/or highest offer Price guide compliance check* Property not sold/ agency agreement expires? Continue the process and work all buyers Yes No Does the Vendor wish to proceed? Withdraw property from market Update contact details in CompassPlus and reassign categories/pipeline, attach missed opportunity action list and send thank you card with survey Complete or extend new agency agreement Continue to: Selling Continue to: Prospecting Notify interested parties to inform them of any offers received Next Step: Sale to Settlement 1 = Compliance = If applicable * DISCLAIMER: checks. Proce to share this o © 2020 Raine Attend open/inspecti and set up as per OF checklist 1-day before auction: auction meeting to reco auction campaign and re price 1-day before open: mon listing file/OFI checklis prepare OFI pack Confirm any updates the auction contract w solicitor* Next Step: Sale to Settlement Sold sticker on signboa CX & EX | 105
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