Manoeuvring the challenges of leadership Would employees leave to go to work for another company if a better opportunity arose. Actively Disengaged • Consistently negative and seem to be against everything and everyone. • Actively seek to influence others with their negativity. Monopolise the manager’s time. • Account for more service interruptions, errors, days off, complaints and quit at a faster rate than engaged employees. Gallup’s Findings 1. Employees have (12) Workplace Needs. 2. When these needs are met, a great and supportive workplace is created. 3. These 12 Needs / Elements are the greatest predictors of high performance. Annexure • Business Plan • REEF • Macquarie Bank Annexure | 119
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