GALLUP’s Q12 Framework for understanding employee engagement Needs Description Elements Challenge me The need to learn and grow is a natural human instinct. Where there is growth, there is innovation. Q12. This last year, I have had opportunities at work to learn and grow. Help me review my contributions Employees need to understand how they are doing, how others perceive their work and where their work is heading. Q11. In the last 6 months, someone at work has talked to me about my progress. Help me build mutual trust People would rather build bridges than walls around themselves. Friendship is a gateway to building mutual trust, and it leads to collaboration and teamwork. Q10. I have a best friend at work. Help me feel proud Employees need to know that their colleagues are committed to producing quality work. They need to have honest and open communication, an understanding of one another’s work, and respect for one another’s efforts and results. Q9. My associates or fellow employees are committed to doing quality work. Help me see my importance Employees want to believe in what their employers do. When employees feel that their job is important, they want to do more. Q8. The mission or purpose of my company makes me feel my job is important. Hear me Employees want to feel valued. They want to know that their input is important and they are making a significant contribution and a difference to the environment in which they work. Q7. At work, my opinions seem to count. 120 |
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