Leadership Health Check To promote and ensure great leadership in your organisation it’s often good to perform a health cheque on what you are doing well, can do better and where the pressure points might be as well as what you should stop doing or simply to get suggestions and new ideas. We would encourage you to conduct a 360-leadership audit on how you lead. What’s important to consider in these surveys must are: • Fair and equitable process for feedback. • Give employees a voice. • Identify where to focus and take action. • Not identify who the responses are if you want honest and open feedback. Secure an overall leadership rating out of 10, like an NPS. Remember the little things become the big things and they get noticed the most. What do you want your leadership legacy to be? What do you want your team to say at the pub on Friday afternoon? What do you want the agents in the marketplace, that you want to attract, to say about you when they’re thinking about meeting with you and moving brands. 62 |
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