• Titles – they speak for themselves. • The boss/manager drives people the leader coaches them. • The boss loves authority and often depends on it, the leader relies on goodwill & trust. • The boss inspires fear, the leader inspires enthusiasm. • The manager says I in their dialogue, the leader says we • The manager is first to blame, the leader finds solutions. • The manager knows how it’s done and likes to tell people how it’s done, the leader shows and fosters encouragement and empowerment. • The manager commands respect, the leader earns it. • The boss or a manager never has enough time, the leader finds time. You know the ones, want something done, give it to a busy person who just gets stuff done. • If you don’t find time for your people someone else will. • The manager is concerned with “stuff”, the leaders primary concern is their people. • The boss will often take the credit, the leader will congratulate for it • Did you smile when reviewing any of the above, remind you of anyone you know? • Share a story that will help us all learn or something that has had impact for you in this space? What are your rituals or disciplines that make you a great leader? Leadership | 61
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