Rent At Shelter you are able to have your rent direct debited via SimpleRent – a company that provides you with shopping discount offers to a large range of companies. If you want to pay via SimpleRent the cheapest method is to have your regular transactional account debited, this incurs a cost of $1.50 per debit. If you want to take advantage of their credit card facilities to pay your rent, they do have additional fees. Please be aware they charge for failed or dishonoured payments. We also accept electronic funds transfers but please remember to include the unique property code provided to you when we accepted your application. If you did not receive a code please speak with your property manager. It is very important this is included to prevent your rent from mistakenly being credited to another property. You would be amazed how many people transfer us money with descriptions such as “rent” “my rent” “monthly rent”. We commonly all assume that money transfers are instant these days but please remember that banks have clearance times on transfers and also public holidays can affect the prompt delivery of rent. If depositing your rent monthly it can be a good idea to set it up a day or two before the official due date so that you are always paid on time. Your rental ledger will reflect this and is used by agencies when assessing suitability as an applicant for future properties. Our strong preference is to receive the rent in one instalment only, however, where there are multiple renters you can make separate payments provided they are all received on or before the due date and include the property reference. Frequently Asked Questions
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