Profile and Presence
Volume 12 No 3
I
June 2016
17
Word on the Web
What are users saying about
InsideRadiology?
InsideRadiology
(insideradiology.com.au) is a multidisciplinary, evidence-based
resource developed and managed by
RANZCR. It has been online since 2009
and covers close to 100 topics, with
specific information targeted at both
consumers and referring clinicians for
most items.
As part of the ongoing development
process, users are asked to undertake a
short survey based on their experience
of using the website and resources.
This is a voluntary exercise, but one that
provides the InsideRadiology team with
valuable insight into what the end users
are seeking from the website.
The optional survey has had in
excess of 1,000 responses in the 2016
calendar year to date (Jan–Apr), and
approximately 9,000 since the survey
was introduced in early 2011.
Two-thirds of survey respondents
identify as health consumers, and
a further 20 per cent as health
professionals. A mix of responses have
been received, including constructive
feedback, which has been used to
inform website development. The
majority of visitors (98 per cent) report
that they have found the information
they were seeking and, of those that
have, 95 per cent have found it useful.
‘I was looking for specific information
to answer a personal query, which
I found quickly and which was
presented in an easy to understand yet
authoritative and reassuring manner.’
‘When facing a confusing medical
condition, having an easily accessible
website to answer questions is great.
Thank you. My question was answered
in detail and I’m feeling much better
based on what I learned here.’
‘Explained in plain uncomplicated
medical terms that are easily
understood.’
‘Thank you for your web site. I am
having a nuclear stress test on Monday.
I was frightened of the side effects
but this eased my fear after reading
from your site. Very helpful and
professional.’
‘I was looking for an in depth
explanation to help my understanding
of the treatment. This does it very
nicely. Thanks!’
‘The information [is] well laid out and very
easy to understand without much medical
jargon. Well done and thank you.’
Get involved with
InsideRadiology
by:
▲
Promoting
InsideRadiology
in your professional networks.
▲
Supplementing
your hospital
or practice resources using links
to InsideRadiology.
▲
Recommending
any topics
that could be considered for
inclusion.
▲
Volunteering
to assist with
content.
With over 80 per cent of survey
respondents reporting that they are
likely or very likely to return to the
website, InsideRadiology appears to
be meeting the needs of its target
audience.
Yes
95%
No
1%
Not sure
4%
Likely/Very Likely
82%
Unsure
14%
Unlikely/Very
Unlikely
4%
Yes, all of it
66%
Yes, some of it
32%
No, none of it
2%
WHAT IS THE LIKELIHOOD
THAT YOU WILL VISIT THE
WEBSITE AGAIN?
WHO ARE THE USERS?
®
63%
17%
20%
Consumers
No Response
Health
Professionals
For more information
on InsideRadiology visit
insideradiology.com.auor
contact the Project Officer,
Quality and Safety at the College
on
quality@ranzcr.edu.auor
+61 2 9268 9741.




