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1A
Technology doesn’t innovate, people do! Strategies
to drive creativity and innovation through our people
Arena 1A, Ground Floor
Our world is highly connected with a fast changing economic and social system, as are the organisations
within it. Information and communications technology has amplified our potential as the internet, low
cost computing devices and communication networks connect people with others of common interest,
and new sources of knowledge and information.
People, their knowledge, relationships and the extent to which they are encouraged and enabled by
management to create and innovate, increasingly determine how value is created for their organisation.
This is a big change to embrace because traditionally, we hired people to do what they were told. But
technology doesn’t innovate, people do! So, technology isn’t disrupting your business, people are!
Organisations that don’t focus on enabling their people to create the future will find it tough to succeed.
Steve Vamos will discuss the leadership and management consequences of changes going on in the world
and outline approaches business leaders and their teams can employ to drive creativity and innovation in
their organisation.
Steve Vamos
Non-executive Director, Telstra and Fletcher
Building, former Non-executive Director,
David Jones and Medibank Private, former
Chief Executive Officer, Microsoft Australia
and New Zealand and ninemsn (Australia)
Chair:
Linda Vickers
(Fellow of ASFA)
Chief Executive Officer, Buss Q (Australia)
Committee Coordinator:
Pauline Vamos
(Fellow of ASFA, ASFA AIF)
, Director, Banking and Finance Oath
1B
Delivering differently: the digital key
Arena 1B, Ground Floor
This session involves case studies from two organisations with business models built around digital
platforms that create and enhance engagement and deliver efficient service. The first case study is an
international example of how a simple idea is bringing thousands of first time investors into the share
market, while the second demonstrates how to shift and shape a traditional finance relationship onto a
digital platform to create highly personalised service.
The Acorns app allows smartphone users to round up their daily purchases and automatically invest the
change into a diversified share portfolio. Investors can let their acorns grow indefinitely, draw down, or
even re-direct their savings into their super.
ING Direct is a financial institution that exists solely online. Their digital channels need to deliver the kind
of personalised service a traditional bank offers … in fact, better. Hear how the ING Direct website and
banking app create customised online engagement and connection.
Justin Byrne
Principal, Acorns Australia (Australia)
Jonah Cretser-Hartenstein
Manager, Digital Innovation & Emerging
Channels, ING DIRECT (Australia)
Chair:
Julia Newbould
Senior Marketing Specialist Customer
Communications & Stella Network Lead, BT
Financial Group (Australia)
Committee Coordinator:
Wayne Sullivan
(Fellow of ASFA)
,
Director, Marketing and Business Development, Frontier
Advisors
Leadership
1 CPD point
Member strategy
1 CPD point
DAY
2
@asfaAUST #asfa2016 |
17
Parallel session one
10.25 – 11.10am (45 minutes)