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22 Induction Guide | New Employee

Care homes

In Australia, Bupa Aged Care is one of the largest providers of residential aged care, employing over

8,700 people across 70 Care Homes and working with over 6,500 residents to help them live longer,

healthier, happier lives.

Our homes are led by a General Manager, along with Care and Clinical Managers who are also

Registered Nurses to oversee our residents’ care needs. Every Bupa care home has access to a

Registered Nurse 24-hours a day, and they are supported by a multidisciplinary care team. Some

of our homes also employ an in-home Bupa General Practitioner (GP) to provide our residents with

personalised and easy-to-access medical care.

Care homes vary in size, style, and in the services they offer. Below is a list of areas common to most

homes. You will be shown these on day one during your home tour.

GM’s office

Reception/foyer

Employee/team room

Resident dining room(s)

Resident activity room(s)

Resident lounge room(s)

Nurses stations

Kitchen

Treatment rooms

Laundry

Utility rooms

Cleaners rooms/cupboards

Maintenance workroom/area

Storage areas

After your initial tour you will then spend time becoming familiar with your specific working areas

and equipment.

Your workplace and role

Scan the code to watch a short video and learn more

about customer service and building relationships,

filmed at Bupa Ashbury & Bupa Woodville, or go to:

https://www.youtube.com/watch?v=oJXDu06b7WI

Customer service and building relationships