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Induction Guide | New Employee 25
Privacy and confidentiality
Irrespective of your role you will be exposed to private and confidential information about residents.
It is important that you treat this information respectfully. It is not a source of gossip or discussion
outside of your role.
If you are unsure about the confidentiality of any information, you must talk to your General Manager.
If you are asked by a visitor or someone external about resident information do not reveal anything
until you have checked with your General Manager or Leader. If you are unsure, please ask.
Security and surveillance
The security and wellbeing of our residents and employees is always our top priority. There are a
number of work instructions and committees in place which ensure each care home has a secure
working environment, such as;
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Set times for locking doors and windows;
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Automated security lighting;
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Continuous Improvement;
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Hazard log system to ensure hazards are identified and risk assessments
undertaken; and
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Ongoing training of our employees in relation to fire and other emergencies.
You will receive more information and training on the above during your first few weeks of induction
in your care home. Attending the first fire safety training is vitally important to keeping yourself and
the residents safe.
Volunteer program
In addition to your Bupa Aged Care colleagues, you may find yourself working alongside Bupa
Volunteers.
The Bupa Volunteering program is designed to enhance and enrich the lives of our residents to live
longer, healthier, and happier lives.
Volunteers share a wide variety of passions with our residents including:
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Gardening
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Cooking
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Knitting
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Sports
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1:1 interaction
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Music
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Animals
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Arts & Crafts
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Computing / Skype
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Group Activities