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Vol 5 No 5 October/November 2016

Australian Journal of Dementia Care

53

had dementia. It found that a person’s

network (excluding staff) typically

consisted of two women – the person’s

daughters or friends – who visited once

per month (Parmenter 2012).

Additional findings included that the

longer a person lived in care the less

frequent were the visits; people with

more cognitive and physical problems

had fewer social relationships; and

people who lived in care longer were

more likely to have severe dementia.

Similarly, a Hong Kong study

discovered that on average, long-term

care residents had a network of 2.6

people (including staff), most of whom

were women. Frequency of visiting for

non-staff network members was less than

once a month (Cheng 2009). In both

studies, some residents did not have

anyone in their network.

Dutch researchers discovered that

when nursing staff had a connection to a

resident’s family member, friend, or

acquaintance, then staff treated other

people residing in the home with greater

respect, felt more comfortable with them,

and began friendly conversations more

frequently with them (van Beek

et al

2013).

Where an external connection existed,

a staff member was more likely to treat

all people residing in the unit better, not

just the person with whom the external

connection existed. The Dutch

researchers proposed that improvements

in care may have been due to these

outside social contacts providing

information, enhancing trust and

providing opportunities for better

control of the person’s care.

Social relationships

between residents

The FRIEND study used SNA to explore

friendships and positive relationships

between residents in a Sydney long-term

care home (see Figures 1 and 2 for

examples of data from this study). These

residents were asked to identify the

people in their care unit with whom they

had friendships and to rate how strong

these relationships were. Residents also

completed surveys assessing how

socially supported they felt (Casey

et al

2015).

The size of residents’ networks varied,

ranging from 0 to 18 other residents.

However, these relationships were rarely

‘interconnected’ (shared in common).

The average size of a resident’s care unit

‘network’ was one person, or nil. Less

than a third of interviewed residents

identified other residents as their friend

and over a third of residents were

‘isolates’, ie they said they had no

relationships and they were not named

by anyone else. Residents felt socially

isolated generally, but those who had

mutual friendships with other residents

felt more socially supported (Casey

et al

2015).

What we have learnt

A systematic review of SNA research that

involved people with dementia in care

identified that residents in these studies

formed connections with other residents,

staff and visitors during their time in

care. These connections were part of the

larger care home network that offered

support and benefit to residents and

staff, or created constraints.

However, residents’ minimal social

connections placed them at risk of social

isolation, and some residents had no

social connections. On the other hand,

connections between staff and residents’

family and friends, and the flow of

information and trust through their

network, were suggested to have

improved care outcomes.

The results of network analyses of

between-resident relationships in the

Sydney long-term care home indicated

that residents felt they had few positive

relationships with other residents and

true friendships were rare. Many

residents had no positive connections

with the people they lived with every

day. Yet, friendships and positive

relationships did exist and residents who

had mutual relationships benefitted

through feeling more socially supported

(Casey

et al

2015).

Implications for practice

The results of our SNA research to date

into residents’ social-professional

networks and relationships between

residents in long-term care – from both

the FRIEND study and multiple

international studies identified in the

SOCIAL literature review – provide

additional insights into the patterns and

importance of human relationships in

everyday practice. Our evidence

highlights the lack of social

connectedness in care and indicates that

care-based social networks are associated

with the social health and well-being of

people with dementia.

Since maintaining positive social

connections and feeling socially

supported are associated with better

mental and physical health, the findings

that people with dementia in residential

care have so few positive connections

and experience profound social isolation

are truly concerning. Residents are

surrounded by people yet feel they live

in a social desert, disconnected from

others.

Appropriate application of evidence-

based interventions to improve social

interactions requires knowledge of

residents’ preferences and assessment of

their individual needs, capacities, and

social experiences in care (Abbott

et al

2016; Adams & Blieszner 2015).

Staff can help residents by creating

oases of supportive connections. This

may be done through fostering positive

social interactions among residents’ who

have difficulty doing so themselves, and

reaching out to residents and their

visitors to learn more about the unique

person living in care.

References

Abbott KM, Sefcik JS, Van Haitsma K (2015)

Measuring social integration among residents

in a dementia special care unit versus

traditional nursing home: a pilot study.

Dementia

. Available at:

http://dem.sagepub

.

com/content/ early/2015/07/22/

1471301215594950.abstract.

Abbott KM, Heid AR, Van Haitsma K (2016) “We

can’t provide season tickets to the opera”: staff

perceptions of providing preference-based,

person-centered care.

Clinical Gerontologist

39(3) 190-209.

Adams RG, Blieszner R (2015) Resources for

friendship intervention.

The Journal of Sociology

and Social Welfare

20(4) 159-175.

AHMAC Care of Older Australians Working

Group (2005)

Age-friendly principles and

practices:managing older people in the health

service environment.

Melbourne: Victorian

Government Department of Human Services.

Available at:

http://bit.ly/2crTJJp

AIHW (2015)

Residential aged care and home

care 2013-14

. Canberra: AIHW. Available at:

http://www.aihw.gov.au/aged-care/residential-

and-home-care-2013-14/.

Ashida S, Heaney CA (2008) Differential

associations of social support and social

connectedness with structural features of social

networks and the health status of older adults.

Journal of Aging and Health

20(7) 872-893.

Bradshaw SA, Playford ED, Riazi A (2012) Living

well in care homes: a systematic review of

qualitative studies.

Age and Ageing

41(4) 429-

440.

Casey A-N, Low L-F, Jeon Y-H, Brodaty H

(2015) Residents’ perceptions of friendship and

positive social networks within a nursing home.

The Gerontologist

00(00) 1-13. Available at:

DCRC SPEC I AL I SSUE : THE B I G P I CTURE I N DEMENT I A RESEARCH

Residents are

surrounded by

people yet feel they

live in a social desert,

disconnected

from others